Millbrook Beds Optimizes Syspro to Drive Business Growth

Customer Profile

The Millbrook Group began its journey in 1946 as a small upholstery and bedding workshop in Southampton. The business began supplying upholstery to luxury cruise liners and soon grew into a successful group, diversifying into a range of different sectors. Today, Millbrook Beds continues to be renowned for its handcrafted beds and mattresses.

The Millbrook Group began implementing Syspro across various areas of the group before it went live for Millbrook Beds in 2013. The company now uses a variety of modules to optimize performance across the factory, including Material Requirements Planning, purchasing, sales, stock and accounts.
 
With Syspro, Millbrook Beds has access to refreshable Excel reports covering every aspect of the operation, enabling the management team to respond swiftly. The company has also gained flexibility and is able to complete a bill of materials for a new mattress range in one day rather than two weeks. This makes it far easier to launch new products.
 

Improved capabilities have also allowed Millbrook to meet the needs of increasingly demanding customers. Access to real-time data has facilitated a far more effective infrastructure and helped streamline operations. In September 2019, the business launched its new Fast Track service, which guarantees delivery of certain products directly to the consumer’s door within 48 hours. This is only possible because Syspro MRP provides real-time details of manufacturing needs and when to replenish stock.
 
When Millbrook Beds began supplying own-branded/white-label products to a major UK retailer, it relied on Syspro to handle a much higher volume of work. This meant managing weekly bulk orders and effectively planning production and distribution without disrupting business for other customers. Syspro traceability enables Millbrook to comply with the retailer’s special requirements.
 
Millbrook Beds is currently operating Syspro 6.1 and intends to upgrade to Syspro 8 during 2020. The company plans to give its field-based workforce access to the system via mobile devices. By adopting Avanti and Syspro Mobile ERP, these staff members will have access to whatever information they need, from wherever they may be, via their smartphone or device.

The Outcome

Since implementing its new centralized ERP system in 2013, the family-owned business has seen orders from the independent retail sector increase by 300%. Improved insight and agility have enabled Millbrook Beds to meet the demands of 400 additional customers.