Merritt Reaches Digital Inflection Point with SYSPRO

The reason we upgraded to SYSPRO 8 is because we refuse as a Company to fall behind on our installed applications ever again. We now stay as up to date as we can on all of our applications and we are taking the end users with us.

– David Wilson – Systems Programmer, Merritt

StarFish Medical

Established in 1951, Merritt Trailers, Inc. and sister company Merritt Aluminum Products manufacture market-leading livestock and commodity trailers as well as aluminum parts and accessories for the trailer/trucking industry. The company grew its business reach throughout the U.S. and Canada, and today continues to offer world-class trailer and related aluminum parts manufacturing, superior service and access to its products via a wide dealer network.

Business Challenge

Merritt’s need to digitally transform was accelerated to meet the needs of a changing customer-preference world. With its existing solution unable to adapt, Merritt required a technology solution that was tightly integrated with its business plans to customize orders and handle tens of thousands of parts rather than hundreds of parts as in the past.

The Solution

Merritt uses a full suite of SYSPRO 8 applications spanning financial modules, Bill of Materials, Quotations & Estimates, Requirements Planning, Factory Documentation, Lot Traceability, Product Configurator, Forecasting and Reporting.

The Outcome

SYSPRO met Merritt’s digital transformation customization and market growth requirements. Importantly, it was easy to learn and use, which helped employees adapt to the new system. In addition, SYSPRO delivered the flexibility needed to support future growth and innovation.


SYSPRO’s ability to enable customization by keeping track of quantities of materials has given Merritt full visibility of its organization. This has shortened development time and enhanced operational efficiency across the two companies with their different brands and manufacturing philosophies.




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