Customer Queries Hit an All-time High during Covid-19
Reading Time: 6 minutes When lockdown began, business and service provider customer support teams anticipated query loads would lessen, as businesses closed or operated …
Reading Time: 6 minutes When lockdown began, business and service provider customer support teams anticipated query loads would lessen, as businesses closed or operated …
Reading Time: 5 minutes Over the last few months, the movement towards favoring local Australian made goods has gained momentum. The ‘shop local’ movement …
Reading Time: 6 minutes One thing that procurement departments are working intensively on at the moment is how to spend more effectively. That doesn’t …
Reading Time: 6 minutes Fortune favors the brave. Over the last few months, businesses have needed to venture bravely into a ‘new normal’. While this transition …
Reading Time: 3 minutes It goes without saying that these are testing times for the UK’s Movers and Makers. One of the key lessons …
Reading Time: 7 minutes It’s been around for decades but only in recent years has artificial intelligence (AI) emerged from the research labs into …
Reading Time: 7 minutes Manufacturers and distributors across Asia have needed to remain resilient despite operating in intensely pressured times. The YOY in Q1 …
Reading Time: 5 minutes Supply chain disruptions are nothing new. From global trade disputes to Brexit, volatile exchange rates, fluctuating commodity prices and civil …
Reading Time: 5 minutes COVID-19 caused manufacturers to quickly enact their business continuity plans – and has stretched company leaders to innovate and revise …