Author - Doug Hunter

Doug Hunter

Doug Hunter
Doug Hunter

The Malted Scot

Doug currently heads up Professional Services for SYSPRO Africa. He has been a Scotsman in Africa for 30 years. He spent 14 of them at SAP through their initial to recent SCM solution growth. His last role there was Head of Africa Pre-Sales. He has worked in SADC, East, West and Francophone Africa. At heart he’s a manufacturing/logistics business professional - rather than an IT techie. His passion is to help companies discover and implement innovation using people, processes and appropriate business IT. Doug enjoys writing, traveling, mountain bike riding and drinking Malt Whisky - but not at the same time!

Blogs by Doug



Working-From-Home (WFH) – Finding the Positives and Adapting our Processes Working-From-Home (WFH) – Finding the Positives and Adapting our Processes Working-From-Home (WFH) – Finding the Positives and Adapting our Processes

Working-From-Home (WFH) – Finding the Positives and Adapting our Processes

Author: | Post Date: 28 Apr 2020

20+ days in lockdown to stave off the Covid-19 virus – what are you learning about yourself and your environment?   So after many working days including a long ‘holiday’ weekend in a Working-from-Home (WFH) “environment”, am I safe and well? Yes, I guess so, at least I know I’m safer in that I don’t share the virus with others. But self-isolation means I want to [...]


The True Story of Customer Satisfaction in Africa The True Story of Customer Satisfaction in Africa The True Story of Customer Satisfaction in Africa

The True Story of Customer Satisfaction in Africa

Author: | Post Date: 10 Mar 2020

After 4 days of meetings with customers in Kenya, I have realized that over-delivery is the way to go here for long long-lasting business relationships. We need to think ‘customer first’ where the goal for both is lifetime value. This market combines family heritage and entrepreneurial beginnings. (more…)


Applying Technology to Food and Beverage Manufacturing Applying Technology to Food and Beverage Manufacturing Applying Technology to Food and Beverage Manufacturing

Applying Technology to Food and Beverage Manufacturing

Author: | Post Date: 12 Dec 2019

During a recent holiday in France, over a croissant and coffee, I watched the morning crowds making their way to work. I was there as a tourist but was observing with my business mind, and a few things stood out for me.   First thought – public transport is key to urban business efficiency. Less travel time so more work in an 8-hour day – a [...]


Leveraging the power of BI and Data that IT offers today Leveraging the power of BI and Data that IT offers today Leveraging the power of BI and Data that IT offers today

Leveraging the power of BI and Data that IT offers today

Author: | Post Date: 16 Jul 2019

Nowadays, we take information technology (IT) for granted and simply expect it to be intuitive to use and for it to simplify our lives. IT enables our personal and business processes and actions to help us lead organized and effective lives. But the ins and outs are completely interconnected. You cannot have one without the other, and successful outcomes rely on what’s put in. [...]


3 Ways to Boost Your Warehouse Management with ERP 3 Ways to Boost Your Warehouse Management with ERP 3 Ways to Boost Your Warehouse Management with ERP

3 Ways to Boost Your Warehouse Management with ERP

Author: | Post Date: 13 May 2019

So your warehouse is bulging – why? Because product demand is high and you’re holding buffer-stock to protect your customer service, like all well-trained inventory managers do. But are you holding the right stock? Are you actually protecting the brands you know because your ear to the market is too far removed? And suppliers, maybe you’re dictating what brands you push to retailers, funding [...]


4 Dos and Don’ts of Inventory Management for All Manufacturing Operations 4 Dos and Don’ts of Inventory Management for All Manufacturing Operations 4 Dos and Don’ts of Inventory Management for All Manufacturing Operations

4 Dos and Don’ts of Inventory Management for All Manufacturing Operations

Author: | Post Date: 11 Apr 2019

The current power crisis in South Africa is teaching all of its citizens a few lessons in inventory, distribution and asset management. Here’s how these lessons translate into better inventory management for all manufacturing operations.   (more…)


ERP Boosts Procurement Creating a Channel for Innovative Business ERP Boosts Procurement Creating a Channel for Innovative Business ERP Boosts Procurement Creating a Channel for Innovative Business

ERP Boosts Procurement Creating a Channel for Innovative Business

Author: | Post Date: 07 Mar 2019

ERP or rather MRP systems for many years (in SYSPRO’s case, for 40 years!) have enabled Purchasing via requisitions through approval – then purchase orders with more approval – receiving via a GRN process – and finally payment of supplier invoices. This system still works fine and is best loved by administration and micro-managing Procurement Managers. (more…)


Circular Economy: the Future of Manufacturing Circular Economy: the Future of Manufacturing Circular Economy: the Future of Manufacturing

Circular Economy: the Future of Manufacturing

Author: | Post Date: 29 Jan 2019

On a recent business trip to Cape Town, I had the pleasure of visiting a retail outlet that is operating completely plastic-free. This got me thinking about the concept of a circular economy. Visualize taking a straight line and bending it inwards on itself until the endpoints meet to form a circle. This depicts the evolution from the existing linear economy to an insular one [...]


Manage Your Inventory like a Pro this Festive Season Manage Your Inventory like a Pro this Festive Season Manage Your Inventory like a Pro this Festive Season

Manage Your Inventory like a Pro this Festive Season

Author: | Post Date: 11 Dec 2018

To most families the “Festive Season” is the celebration of a relevant religious festival or significant historic event. It could be Eid or Ramadan, Yom Kippur, Diwali or Christmas. Whichever, it creates a period of local or general change in behaviour. Families prepare elaborate meals, buy presents, take trips to meetings of like-minded people or family gatherings. Goodwill is shared, spread and enjoyed. (more…)


Future Perfect – ERP the Enabler Future Perfect – ERP the Enabler Future Perfect – ERP the Enabler

Future Perfect – ERP the Enabler

Author: | Post Date: 24 Oct 2018

I’m doing the rounds of SYSPRO Africa’s offices. It’s Monday 30 June 2031 (my birthday), and SaloME, chatbot and partner of KenDO, our latest chat releases, have everything under control. Having already arranged my trip, they just completed agreed roles and actions I set up with them via SYSPRO GOsist. (more…)



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