Author - Kevin Dherman

Kevin Dherman

Kevin Dherman
Kevin Dherman

The Go-To Guy

Kevin Dherman is Chief Innovation Officer at SYSPRO, and has been at the company since 1999. Along with his team, he spends most of his time doing research and development – where he is responsible for investigating new technologies, integration strategies and development. Before joining SYSPRO he worked at a SYSPRO customer, where he developed add-on programs, reports, including the Kan-Ban system. Kevin was involved with the architecture and development of e.net Solutions, SYSPRO Reporting Services, SYSPRO Office Integration and SYSPRO Workflow Services Kevin has always believed in choosing the right technology at the right time and the success of the modules that he has developed are testament to this. Kevin often works closely with the Microsoft development team in Redmond, whilst in the RND stages of a new module. He is regularly invited to lecture at Microsoft Tech-Ed and Microsoft Developer Days too.

Blogs by Kevin



AI, Machine Learning and your ERP System AI, Machine Learning and your ERP System AI, Machine Learning and your ERP System

AI, Machine Learning and your ERP System

Author: | Post Date: 20 Oct 2017

The idea of inanimate objects as intelligent beings has been around for centuries. The ancient Greeks had myths about robots, and Chinese and Egyptian engineers built automatons.  In modern times, the term was first coined in 1956 by American computer scientist and inventor, John McCarthy, at a conference in New Hampshire. (more…)


Customer Service Bot a Big Hit at ERP Conference Customer Service Bot a Big Hit at ERP Conference Customer Service Bot a Big Hit at ERP Conference

Customer Service Bot a Big Hit at ERP Conference

Author: | Post Date: 04 Jul 2017

Customer Service Bot a Big Hit at ERP Conference At our Africa customer conference this year I showed off a new member of the SYSPRO stack, a Bot christened Ken. I highlighted how intuitive the Bot is, using the power of Artificial Intelligence (AI) to have an intelligent, and even anticipatory conversation with the customer. (more…)


UX is No Longer Optional UX is No Longer Optional UX is No Longer Optional

UX is No Longer Optional

Author: | Post Date: 06 Dec 2016

Historically, enterprise software has had a captive audience. Over the past two decades little has been required to engage users. The very existence of a solution was generally enough for businesses to make use of it. This is no longer the case, with users becoming implicitly more savvy to what is and isn’t user friendly. This has mostly been spurred by easy access to [...]


Innovation is a Healthy Lifestyle not a Fad Diet Innovation is a Healthy Lifestyle not a Fad Diet Innovation is a Healthy Lifestyle not a Fad Diet

Innovation is a Healthy Lifestyle not a Fad Diet

Author: | Post Date: 24 Aug 2016

Many companies opt for innovation when faced with disruption in their markets. They think of an innovative product or service or even a new mobile app as a quick-fix for dwindling revenues or declining market share – a sort of nip-and-tuck or crash diet for the business that will help it look more attractive to its customers and shareholders. (more…)


Keeping Business Solutions Innovation Simple Keeping Business Solutions Innovation Simple Keeping Business Solutions Innovation Simple

Keeping Business Solutions Innovation Simple

Author: | Post Date: 28 Jul 2016

Why shouldn’t you let a Pokémon shower with you? It might Pikachu. Apologies. I couldn’t resist. Love it or hate it, Pokémon GO has become a global phenomenon. Bigger than Candy Crush, less useful than Gangnam Style, and unfettered by generational barriers, this location-based augmented reality mobile game has become the most talked about app on the planet. (more…)



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