Insights on Business Management Software and ERP

User Engagement in Supply Chain

Driving User Engagement across the Supply Chain

My daughter is currently completing her final year of high school. As a parent, I am extremely grateful for the way in which technology is being used to provide instant access to information concerning my child’s progress. Take Moodle, for example. Moodle is a free and open-source Learning Management System that offers customizable management features to extend and tailor the learning environment. Basically, it is a nifty way for me to access detailed updates on her academic performance from my [...]

Posted By Category: Owning or (Running) ERPComments: 0

Are Your Systems Creating Value for Your Customers?

What does value mean to you?  To me it’s extremely personal as the perception of value will differ dramatically based on one’s personal taste, experience and cultural background. It also has an expiration date, by this I mean the first time you experience something beneficial, you perceive huge value in it, but the more familiar it becomes, the more it tends toward being expected, taken for granted. (more…)

Posted By Category: Owning or (Running) ERPComments: 0
people talking to each other

A Customer-First Approach to ERP

I saw a quote the other day that reminded me of why an effective business always nurtures a customer centric culture and gains market insights by collaboratively partnering with their users where possible in the expansion and improvement cycle. “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs, Apple This statement could be interpreted as quite arrogant but it shines a light on the essence of [...]

Posted By Category: Applying and Operating ERPComments: 0

The Network Effect on Business Software

I often hear parents complaining about the difficulties of raising a teenager. I have one, so I’m not going to say it’s always easy, but there are times that they have something really valuable to teach us. Take technology for instance. A teenager’s ability to accept and embrace technology never ceases to amaze me. The lack of resistance means that they are able to experience and enjoy new technology without skepticism or lag.  (more…)

Olympics Highlights the Back to Basics Approach

The recent Olympic opening ceremony was novel for the very fact that it honoured the past traditions of the 2000 year old Olympic Games without inserting any high tech themes into the ceremony. Witness the presence of oiled and “naked” wrestlers from ancient Greece representing the very beginning of the Games. (more…)

Overcoming the Uncertainty of V.U.C.A.

Britain’s recent withdrawal from the European Union reminds me of the US Military acronym: V.U.C.A. Referring to the volatility, uncertainty, complexity and ambiguity that characterize conditions and situations, particularly when influenced by significant change, V.U.C.A. has rapidly become a trendy managerial contraction.  (more…)

ERP Support that Counts – Part 2

In my last blog I mentioned my home make-over and my feelings about it that range from jubilant to wretched, depending on which day you catch me. This process has once again reinforced my belief that solid relationships are paramount to the success of any endeavor.  I learnt that one of the most important considerations when choosing a contractor is their clear understanding of your vision and your required outcome. The ‘personal touch’ should never be underestimated.  (more…)