Author - Mark Wilson

Mark Wilson

Mark Wilson
Mark Wilson

On-Par Strategist

Mark Wilson is the Managing Director of SYSPRO Africa, who defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognising and understanding a customer’s specific business needs. He believes in doing this through nurturing long-term sustainable business relationships – ultimately bringing value to the business by allowing it to be more strategic. In his quiet time, Mark enjoys playing golf and supporting his two kids on the sports field.

Blogs by Mark



Adopting Technology and Upskilling Employees is Vital during COVID-19 Adopting Technology and Upskilling Employees is Vital during COVID-19 Adopting Technology and Upskilling Employees is Vital during COVID-19

Adopting Technology and Upskilling Employees is Vital during COVID-19

Author: | Post Date: 19 May 2020

No crisis is an isolated, neatly contained incident, and the COVID-19 outbreak is exceptional by any standards. In order to future-proof and position your organization’s sustainable long-term growth, digital transformation requires a combination of talent, digital skills, and the use of available technologies. (more…)


How Traceability can Improve Customer Satisfaction How Traceability can Improve Customer Satisfaction How Traceability can Improve Customer Satisfaction

How Traceability can Improve Customer Satisfaction

Author: | Post Date: 26 Mar 2020

Recalls are expensive and often extremely damaging to not only the brands involved but the producers and manufacturers. Customer satisfaction is vital in all industries – from food production to electronics manufacturing. When customers purchase products, they expect not only quality, but reliability from the product that they have purchased. (more…)


Improving Customer Experience in the Age of Automation Improving Customer Experience in the Age of Automation Improving Customer Experience in the Age of Automation

Improving Customer Experience in the Age of Automation

Author: | Post Date: 06 Feb 2020

While most manufacturers have entered the era of automation, statistics are showing that true industry differentiation lies not only in technological innovation but also in an overall positive customer experience. Manufacturers have recognized this and according to a report by ORM and Acquia, the manufacturing sector identified customer experience as a “top priority” in 2019. (more…)


The Trends which Shaped 2019 The Trends which Shaped 2019 The Trends which Shaped 2019

The Trends which Shaped 2019

Author: | Post Date: 19 Dec 2019

In an age of disruption, the business landscape has changed forever. The rise of new technologies has led to a new digital ecosystem, but it is an exciting time to venture beyond the digital frontier. Technological advancements, like machine learning (ML), the cloud, analytics, the Internet of Things (IoT), and artificial intelligence (AI) have transformed businesses and industries alike. And with it, new barriers have [...]


The Importance of Manufacturing in Every Country The Importance of Manufacturing in Every Country The Importance of Manufacturing in Every Country

The Importance of Manufacturing in Every Country

Author: | Post Date: 26 Jul 2019

Manufacturing remains a critical force for both developed and developing countries, however, its role is changing and could play an even greater role in stimulating economies through the adoption of innovative technology. But the reality is that many manufacturing processes are still transitioning from traditional to modern practices that largely incorporate automation. (more…)


6 Reasons to Upgrade to SYSPRO 8 6 Reasons to Upgrade to SYSPRO 8 6 Reasons to Upgrade to SYSPRO 8

6 Reasons to Upgrade to SYSPRO 8

Author: | Post Date: 16 May 2019

Imagine increasing productivity and accelerating user engagement through one single platform, a platform that’s easy to use, personalized, fosters collaboration and empowers users in their daily operations. Too good to be true? It isn’t, the future is here with SYSPRO 8, the ultimate innovative Enterprise Resource Planning (ERP) system. (more…)


Why Businesses Should Implement Measurable Training Programmes Why Businesses Should Implement Measurable Training Programmes Why Businesses Should Implement Measurable Training Programmes

Why Businesses Should Implement Measurable Training Programmes

Author: | Post Date: 14 Mar 2019

The rapid pace of today’s business means that relevant skills are becoming outdated more quickly than ever before. This naturally creates challenges for companies that are trying to innovate and achieve growth. In fact, a PwC report shows that 98 percent of South African CEOs are worried about the availability of key skills within their organizations. And this growing skills gap extends beyond highly sought-after [...]


How Tech can Help Business during a Tough 2019 How Tech can Help Business during a Tough 2019 How Tech can Help Business during a Tough 2019

How Tech can Help Business during a Tough 2019

Author: | Post Date: 24 Jan 2019

The echoes of Auld Lang Syne had barely faded before news headlines started to warn us that 2019 would be another year of tough breaks, particularly where businesses are concerned. Globally – the outlook is bleak, with markets across the globe under significant economic stress. In the face of increasing trade tensions and the tightening of financial conditions, the world is braced for a tense [...]



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