Author - Steve Bassaw

Steve Bassaw

Steve Bassaw
Steve Bassaw

Product Manager at SYSPRO Canada
The Eagle Eye

Steve Bassaw is the Product Manager at SYSPRO Canada. Steve has been with SYSPRO for 20 years in diverse roles such as Support, Consulting, Product Management, and Solution Architect. Before joining SYSPRO, Steve was a SYSPRO software super-user at a manufacturing company where he gained hands on experience using ERP to improve Operations and Supply Chain. Steve is also Chair of the Advisory Committee for the Business/IT program at BCIT (British Columbia Institute of Technology).

Blogs by Steve



Overcoming Learned Human Behavior Overcoming Learned Human Behavior Overcoming Learned Human Behavior

Overcoming Learned Human Behavior

Author: | Post Date: 13 Feb 2014

Last week I was at the supermarket in the very long queue at the “12 items or less” checkout station, when I glanced over at the adjacent self-checkout station. The store had installed it a few months ago but I (and most other shoppers) had never tried it – thinking it looked a bit confusing and not worth the hassle of learning how it [...]


Vendor relationships in ERP – the magic potion Vendor relationships in ERP – the magic potion Vendor relationships in ERP – the magic potion

Vendor relationships in ERP – the magic potion

Author: | Post Date: 13 Feb 2014

Recently I had several very ordinary (and seemingly unrelated) personal experiences that, in hindsight, had a common theme related to using an Enterprise Resource Planning (ERP) business software system. Can you spot the theme? Read more…


Executive buy-in is critical – Part Two Executive buy-in is critical – Part Two Executive buy-in is critical – Part Two

Executive buy-in is critical – Part Two

Author: | Post Date: 13 Feb 2014

My previous blog was about the importance of leadership and executive buy-in during Enterprise Resource Planning (ERP) implementations. Without top-down leadership, no one else in the organisation will buy-in either, and the company will not get much value from the software. (more…)


Executive buy-in is critical – Part One Executive buy-in is critical – Part One Executive buy-in is critical – Part One

Executive buy-in is critical – Part One

Author: | Post Date: 13 Feb 2014

While on vacation recently, I visited an interesting restaurant with a large group of relatives. At the table a few clearly marked buttons were provided to request waiters to bring more water, clear used utensils, bring the bill, etc. I had never seen this back home in Vancouver. What a great idea to improve efficiency! Read more…


Make your ERP software work for you: Don’t blame the tools if you haven’t read the manual Make your ERP software work for you: Don’t blame the tools if you haven’t read the manual Make your ERP software work for you: Don’t blame the tools if you haven’t read the manual

Make your ERP software work for you: Don’t blame the tools if you haven’t read the manual

Author: | Post Date: 13 Feb 2014

I have a friend who works at a large home improvement retailer. He often tells me stories about customers who buy expensive and sophisticated tools, yet have no DIY experience or knowledge on how best to use them. (more…)


Understanding ERP Understanding ERP Understanding ERP

Understanding ERP

Author: | Post Date: 13 Feb 2014

Years ago I worked as a junior procurement officer at a medium sized Canadian manufacturing company. Within my first year, our production scheduler resigned and to my surprise, I was promoted to her position. I was terrified because I didn’t have a background in operations management and I didn’t understand its mysterious jargon. Acronyms like MPS, MRP, BOM, and the like were foreign to [...]


Lumbering Through Waste Reduction Lumbering Through Waste Reduction Lumbering Through Waste Reduction

Lumbering Through Waste Reduction

Author: | Post Date: 13 Feb 2014

Recently I was watching one of those “how things are made” TV shows which featured a saw mill. I was amazed at the vast range of waste factors eating away at the profits of the hardworking lumber millers. From the felling of the tree to the final delivery of sawn timber products to their customers, their raw material is whittled down to a fraction [...]



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