Chief Services Officer at SYSPRO USA
The Solution Chef
Gavin Verreyne is the Chief Services Officer at SYSPRO USA and has been with the company since 1994. With a mantra to re-imagine what is possible, Gavin manages implementation, consulting, support, education, development and product management for US team. His main goal is ensure customer success by making SYSPRO the heart of the operation.
In a recent conversation with my 14-year-old daughter, she asked me what I do for work. My immediate response was: “I serve others.” “I know that dad,” she replied with a smile, “but how do you do that?” In my explanation of what I do, I raised the fact that SYSPRO has recently released the most exciting version of its ERP software to a growing [...]
I was recently approached by my cell provider to upgrade to the latest and greatest plan that will support the latest and greatest smartphone. As I was conversing with the person on the other side of the line it dawned on me that in our ERP world it is not much different. (more…)
The idea behind Aristotle’s philosophy that the whole is greater than the sum of its parts has always baffled me. If I have an 8-slice pizza and I add up all the slices, I still have one pizza, so how can one pizza be greater than its 8 slices? (more…)
At a time when some areas of technology seem to be moving at warp speed, the challenge of implementing new business software can leave one feeling a little thrown. When it comes to technology, not all of us share the same preferences. I recently discussed this with Gavin Verreyne, SYSPRO USA Chief Services Officer, and we agreed that our cross-generational user base possesses distinct [...]
My son recently turned 18 and he loves fast cars, so for his birthday we took him to drive a Lamborghini around a race track. Here an 18-year-old is going to drive a $250,000 car at speeds of around 120 miles per hour. I watched him improve with each lap. What was interesting was his lack of fear while some folks in my age group [...]
Some CEOs may regard ERP as just a business management tool that keeps things running in the background. However, today’s more savvy CEOs are fast recognizing ERP’s ability to significantly transform their businesses and add exponential value and earnings. Here are some of the reasons CEOs are turning to ERP to innovate: (more…)
In the USA this time of year is very exciting, most people who know of or have kids in school, celebrate some kind of graduation or promotion. It is actually quite fitting that not long after we celebrate Independence Day. (more…)
ERP is often considered as something exclusive to large corporations. However, many small-to-medium businesses are fast realizing the power and competitive advantage that ERP brings. (more…)
A great CIO is a rare hybrid: one part businessperson, one part computer geek. We so often see in ERP implementations, success requires a CIO who is willing to stand behind the process and drive the necessary organizational change. (more…)
This flu season has been a tough one for everyone. Many people ended up out of the office and in bed for many weeks. Even after recovery, it takes quite a while to get back into pre-flu shape. As I was going through some absences it occurred to me that, just as the flu virus attacks the human body, there are worms and other [...]
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