Your ERP logs it. The cascade hits anyway.
A supplier is two days late. Your ERP records the update. Your production scheduler finds out by phone. By then, three downstream jobs are at risk. The system knew. Nobody connected it.
Introducing Syspro Torque
Insight is not
the finish line.
Action is.
Syspro's first ERP-agnostic agentic AI platform, built for manufacturers: industrial grade AI that runs on your floor. 48 years of manufacturing context. Now with the ability to act.
Buy
Make
Move
Sell
Nucleus Research 2026 — Syspro named a Leader in the SMB ERP Technology Value Matrix, cited for native AI integration in manufacturing and distribution workflows.
The problem with AI in manufacturing
You have been here. Your ERP recorded it. Nobody acted on it.
AI that watches is not AI.
You have dashboards. You have alerts. You have a system that tells you, after the problem, that the problem happened. What you do not have is a system that acts on what it knows.
Generic AI does not know your shop.
Off-the-shelf AI does not know that a two-day lead time from your key supplier cascades into three weeks of schedule disruption. That knowledge is not in a training dataset. It is in your operation.
The Power of ERP
Data tells you what happened.
Context tells you what matters.
Syspro Torque turns it into action.
After 48 years of working with manufacturers, Syspro has built the rules of your industry into its software. Syspro Torque takes that knowledge and puts it to work in real time. Context is the multiplier. Without it, AI gives recommendations. With it, Syspro Torque drives execution.
C(O+X)^AI
Operational data and hands-on experience, combined with AI, grounded in trusted context. That is the Power of ERP.
Buy
The right wood reaches the bench. The wrong wood never does.
"The wood tells you when it is right."
A tonewood goods receipt arrives. A QC moisture reading is out of spec. Before the luthier has seen it, Syspro Torque flags the sub-grade lot at the dock, raises the supplier claim, and reorders an in-spec lot from an approved supplier under agreed terms.
The procurement lead confirms the reorder. No flawed material reaches a guitar. The right wood is on its way before the line notices.
The agentic loop
Data
Tonewood goods receipt. QC moisture reading. Out of spec.
Context
Grading and provenance rules. Supplier terms. Bill of materials for current production queue.
Syspro Torque acts
Flags the sub-grade lot. Raises the supplier claim. Reorders in-spec lot from approved supplier under agreed terms.
The pro decides
The procurement lead reviews and confirms the reorder. One decision. The rest runs.
Make
A custom build held to spec. The rider crosses the line first.
"We build the bike around the rider, not the rider around the bike."
A made-to-measure build spec arrives. A wheel-build stage falls behind. Syspro Torque catches the out-of-tolerance step, checks it against the rider's geometry and race date, and reschedules the station before the build manager needs to make a call.
The build manager approves the revised plan. The bike ships on spec, on time. The rider crosses the line first.
The agentic loop
Data
Made-to-measure build spec with rider fit and performance target. Wheel-build stage falls behind.
Context
The manufacturer's build rules. Rider geometry and target weight. Race date.
Syspro Torque acts
Catches out-of-tolerance step. Reschedules the station. Holds the build date.
The pro decides
The build manager approves the revised plan.
Move and sell
The machine reaches the right farm first. The sale closes on delivery.
"The planting window does not wait."
A dealer order arrives. A finished machine is in stock. The planting window is closing. Syspro Torque allocates the nearest machine, prioritises dispatch for the farm closest to the window, books the carrier, and confirms the delivery date, before the dispatch manager opens the order.
The dispatch manager approves. The machine reaches the farm before the soil is ready. The sale closes on delivery.
The agentic loop
Data
Dealer order. Finished machine in stock. Open delivery slot. Closing planting window.
Context
Planting window by region. Dealer priority. Freight lead times. Sales commitment.
Syspro Torque acts
Allocates nearest machine. Prioritises dispatch. Books the carrier. Confirms delivery date to dealer.
The pro decides
The dispatch and sales manager approves.
The full loop: buy, make, move, sell
The sell-out that never happened.
"When demand spikes, we have hours, not weeks."
A World Cup final. Sell-through spikes across restaurants, retailers, and stadium vendors simultaneously. Syspro Torque sees the pattern before it becomes a crisis. It auto-reorders raw materials, schedules a just-in-time production run, and prioritises distribution to every channel and region. The plant manager reviews the plan and hits approve. The rest runs.
Shelves restocked before they ran out. Revenue captured, not lost. The sauce finds a new home in Europe.
The agentic loop: all four at once
Data
Sell-through spikes. Record summer heat. Ranch trending. Tournament crowds arriving.
Context
The manufacturer's low-stock policy. Summer seasonality. Raw material lead times. Plant capacity. Distribution network.
Syspro Torque acts
Auto-reorders raw materials (buy). Schedules just-in-time production run (make). Prioritises distribution to every channel and region (move and sell).
The pro decides
The plant manager reviews the plan and hits approve. The rest runs itself.
Under the hood
What Syspro Torque actually does.
Industrial grade AI that runs on your floor. The stories show the outcome. This is how your team experiences it, day to day.
It is already on the screen you are on.
Syspro Torque works through Sidekick, the chat layer inside Syspro. It knows which screen you have open, brings up the right specialist without you choosing one, and runs under the Syspro permissions you already have.
Turns your documents into enforceable rules.
Upload your pricing policies, credit terms, shipping restrictions and compliance manuals. Syspro Torque extracts the rules, conditions and exceptions into a structured catalog and checks them on every transaction.
Builds the agents your team describes.
Describe what you need in plain English and Syspro Torque generates the agent, provisions it and applies the security controls. Test it in draft against real scenarios, publish when you are satisfied, and keep every earlier version for audit. Start from a ready-made specialist or build your own, and your implementation partner can build on the platform too.
Puts insight where the work happens.
Builds charts and working analyses in a single conversation, joined to live ERP data. It behaves like a spreadsheet, so your operations team already knows how to use it, and your analysis is still there the next morning.
Validates data before it lands.
Feeds from ecommerce platforms, trading-partner files and marketplace connections are normalised and checked against your rules before anything posts to your ERP.
The Trust Ladder
You do not have to start at autonomous.
You start where you are comfortable.
Manufacturing is not a place for black boxes. Syspro Torque is built on a simple principle: you stay in control. You decide how much Syspro Torque does on your behalf. The system earns each next rung through results, not promises.
Glass House transparency
Every recommendation, every action, every flag comes with a full explanation: what data Syspro Torque used, what rule it applied, what outcome it was targeting. If you disagree, you override it. Syspro Torque learns.
Syspro Torque watches and reports. It tells you what is happening and what to watch out for. You make all the decisions. Nothing moves without you.
Syspro Torque identifies problems and suggests specific actions. You still approve everything. It has done all the analysis; you make the call.
Syspro Torque takes approved actions within defined boundaries. You set the rules; it works within them. Every action is logged and visible.
For routine, repeatable tasks where you trust the system completely, Syspro Torque handles them end-to-end. You review results, not individual steps.
For the IT Director
Security and governance, answered up front.
The questions your IT Director will ask first, answered before the first call.
Read the full detail: AI Compliance Statement and Syspro Torque trust detail and security certification scope, including ISO/IEC 27001.
Your data stays yours.
Syspro never trains models on your data.
Nothing acts outside the boundaries you set.
Syspro Torque acts only within limits your team approves in advance.
Your permissions, not new ones.
On Syspro, agents inherit the operator's existing role-based access control, read-only and acting only through Business Objects. On any other ERP, Syspro Torque connects through the API using credentials you issue and control.
Nothing hidden.
Every action shows the data used and the rule applied, logged with user and timestamp.
Isolated per customer.
Your configurations, rules, documents and conversation histories are separated from every other customer at multiple independent layers, including per-tenant encryption keys.
By the numbers
Built on a track record.
Validated by independent research.
3,000+
customers across 60+ countries
48
years of manufacturing know-how built in
1
intelligence layer across any ERP
4
agentic loops: buy, make, move, sell
Only with Syspro
Five things no other platform can honestly claim.
Built for manufacturing. Not adapted for it.
Every variable on a factory floor touches every other. Syspro Torque is the only AI execution platform engineered from the inside out around manufacturing workflows. Machine learning has been live in Syspro since 2018: industrial grade AI, proven on the floor.
You stay in control. Always.
The Trust Ladder lets you decide exactly how much Syspro Torque does on your behalf. Start with insight and move to action when you are ready. No black boxes. No surprises.
Every agent knows exactly what it is allowed to touch.
Syspro Torque agents are guided by policy and locked at the permission level. Nothing runs outside the access your team has granted, and every boundary is enforced by the system, not by convention.
One intelligence layer across any ERP.
Syspro Torque works across your operational environment. Using open MCP standards, it connects ERP, warehouse systems, production systems, and shop floor technologies into one trusted intelligence layer. Any ERP. No migration.
An open ecosystem. Built to grow.
Your implementation partner, or a specialist in your industry, can build agents and workflows on top of Syspro Torque and share them across the network. The platform gets smarter with every operation it learns.
First, a
controlled release.
Syspro Torque opens in controlled release in September. Places are limited, registrations are reviewed, and participants are primarily existing Syspro customers. General availability follows later this year.
Built to work with any ERP. Syspro Torque runs API-first alongside SAP Business One, Epicor Kinetic, Sage, NetSuite, Microsoft Dynamics 365 and other platforms.
Controlled release
Limited places. Reviewed registrations.
Priority for Syspro customers.
This page describes the version of Syspro Torque currently available under our controlled release program. Capabilities, scope and availability may evolve, and nothing here is a final commitment to deliver a specific feature or timeline. Final details will be confirmed at general availability.
See it on
your own data.
A 30-minute demo built around your production model. Your ERP, your systems, your rules. Not a product tour. A session built around how your business actually runs.
Works alongside: Syspro ERP, SAP Business One, Epicor Kinetic, Sage, NetSuite, Microsoft D365, and any other platform.
Request a demo
30 minutes. Straight answers.
Your operation, your rules.
Thank you — your session is being scheduled.
A Syspro specialist will be in touch within one business day to confirm your session.