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I lead Syspro’s strategic vision and oversee our global operations, working alongside the executive team to drive sustainable growth and market leadership. My focus spans setting company direction, fostering a culture of innovation and excellence, managing stakeholder relationships, and ensuring we deliver value to customers, employees, partners, and shareholders alike.
I stepped into this role from Chief Operations Officer, a position I held from 2019 where I transformed our operations and financial strategy. With a background in finance and operations, I bring both strategic vision and execution discipline to Syspro’s growth trajectory. My leadership emphasizes operational excellence alongside social responsibility, ensuring we maintain integrity across every market while delivering purpose-built solutions that address industry-specific challenges.
I lead Syspro’s global revenue strategy, aligning all customer-facing functions toward a unified vision that delivers measurable growth and long-term value. My focus is building a high-performance go-to-market organization that deeply understands the needs of manufacturers and distributors and partners with them to achieve their business outcomes.
My experience guiding technology businesses through transformation. including leadership roles at SAP, Cloud Software Group and Citrix, has equipped me with proven capabilities in scaling operations, improving customer engagement models, and building sustainable revenue growth. I’m helping shape Syspro’s evolution into a modern, subscription-based business that delivers continuous innovation and strategic partnerships that drive customer success.
I lead Syspro’s customer experience strategy, ensuring every interaction, solution, and service delivers tangible value. My focus is building technology and service solutions that align with how manufacturers and distributors actually operate, not theoretical models.
Since joining Syspro in 2013 as Product Owner for Financial Services, I’ve developed expertise in understanding customer needs and translating them into effective solutions. I established our Services Practice across IT, Consulting, and Support, creating integrated offerings that drive measurable improvements throughout the customer journey. I’m committed to embedding a customer success mindset across the organization, ensuring our partners and customers have the support they need to achieve their goals.
I lead the development and delivery of solutions that align with customer needs and drive measurable business outcomes. My focus is ensuring Syspro’s offerings deliver genuine value through advanced technology, seamless integration, and customer-centric design that addresses industry-specific challenges.
My background includes leading digital transformation at Alex Forbes and serving as Syspro’s Chief Product Engineering Officer, where I accelerated product innovation across development teams. I bring expertise in building connected, scalable solutions for manufacturers and distributors. My focus is on driving continuous product evolution, ensuring Syspro delivers technology that adapts to changing industry requirements while maintaining engineering excellence and a commitment to making our customers’ operations smarter and faster.
I lead Syspro’s global people strategy, building high-performing teams and creating an environment where employees can excel. My focus is aligning human capital with business objectives, ensuring we attract, develop, and retain talent that drives customer success.
With nine years of HR leadership experience at Smollan, I bring proven expertise in building sustainable people strategies that enhance both organizational performance and customer experience. At Syspro, I oversee culture building, talent management, career development and succession planning. I believe that when employees are empowered and engaged, the impact extends directly to our customers.
I lead Syspro’s mergers and acquisitions strategy, driving strategic investments that expand our global footprint and enhance our product portfolio. I work closely with the Senior Leadership Team to advance strategic initiatives across sales operations, product development, and core business functions.
I joined Syspro following its acquisition by Advent International, where I served as an Investment Professional in the European Technology Investment team. With deep experience in enterprise and vertical software, I bring expertise in leading strategic transactions and scaling technology businesses. My focus is delivering transformative value to customers, partners, and shareholders through disciplined growth strategies and operational excellence that strengthen Syspro’s market position.
I lead Syspro’s global financial strategy, driving sustainable growth and supporting our long-term vision in digital manufacturing. My focus is building robust financial operations that enable the business to scale efficiently while delivering value to customers, partners, and shareholders.
My background includes leadership roles at Banking Circle Group and Booksy, as well as investment positions at General Atlantic and Morgan Stanley. I bring extensive experience in financial transformation, capital raising, and international expansion within Private Equity-backed technology businesses. My expertise spans IPO readiness, IFRS transitions, and driving profitability across global markets, experience that informs my approach to financial strategy and operational excellence in support of Syspro’s evolution and customer success.
