Wen Ken Achieves 99.5% Cost Accuracy with Syspro 

Customer Profile

Founded in 1937, Wen Ken Group has more than 80 years’ experience in the research, development, production and marketing of Traditional Chinese Medicine (TCM), natural medicine, pharmaceuticals and over-the-counter health products. The company employs more than 1,000 staff and operates 40,000m² of factories and offices in Southeast Asia. Wen Ken’s customer base encompasses TCM stores, major hypermarkets, pharmacy chains and convenience store chains from Southeast Asia to the Middle East.

Syspro’s channel partner Cosmo Synergy completed Wen Ken’s Syspro 7 implementation in six months, focusing on the core functionality in the Financial and Distribution modules. The remaining modules were implemented in phases over the following six months.

In addition to improving its inventory and costing accuracy to 99.5%, Wen Ken reduced its stockholding by an average of two weeks for finished goods by using Syspro to integrate purchasing and production planning. The company has also achieved a 20%-30% reduction in packaging and raw materials.

Wen Ken plans to implement Syspro’s Mobile ERP solution for its mobile sales force and is also investigating the solution’s Manufacturing Operations Management (MOM) capabilities to enhance visibility and control of its production systems.

The Outcome

Since the implementation of Syspro 7, Wen Ken has improved the reliability, accuracy and timeliness of its data. This has in turn led to significantly enhanced decision-making.

“Syspro’s well-planned roadmap ensures the product is futureproof, which allows the solution to grow in line with our expansion. Plus, Syspro’s single DNA architecture guarantees that maintenance and upgrades will be easy and cost effective.”

— Fu Shou Jeen, Executive Director, Wen Ken