Syspro eCommerce Solution Puts Epicentre on a Path to 15% Growth 

Customer Profile

Founded in 1981, Epicentre Trading has its headquarters in Brisbane and is one of Australia’s largest and most experienced promotional product suppliers. For more than 40 years, Epicentre has been manufacturing and supplying an extensive range of promotional and corporate gifts, from custom-designed products to stock items. With a 4,500 sq. metre warehouse, Epicentre is the largest stockholder in Australia.

By partnering with Syspro partner MNM Solutions and the Room 40 Group, Epicentre achieved one of its major goals: to implement an effective eCommerce platform. The system uses e.net to integrate bi-directionally with Syspro and set Epicentre on a growth path which continues today.

Epicentre pulls stockholdings out of bonded warehouses in real time around the world, giving customers an accurate view of what is available and enabling them to place orders online. The web order is converted into a sales order in Syspro, which flips it automatically into a purchase order. This minimises touchpoints and ensures an end-to-end process all the way through to the company’s suppliers.

The Epicentre management team is excited about Power BI’s ability to drill down into the business. The team is using Syspro as an accurate, comprehensive source of data to gain a deeper understanding of what’s happening in the business.

The Outcome

By optimising the potential of Syspro and harnessing the power of its eCommerce platform, Epicentre has enjoyed growth beyond the market norm, significantly increasing its turnover without adding to its staff complement.

“The eCommerce system was so successful that it put us on a path that we are still enjoying today. We’re growing at 15% a year, and we’re able to grow our turnover without increasing the size of our team.”

— Allan Murray, Managing Director, Epicentre Trading