Rocket Medical Drives Growth With The Power of Syspro

Customer Profile

Rocket Medical is a global medical device manufacturer and is committed to the advancement of patient care through innovation in product development and manufacturing. Founded in 1964, Rocket Medical has offices in the UK, USA, Germany, Netherlands, Australia and New Zealand as well as a growing network of over 100 partners spanning more than 50 countries. The company works closely with leading clinicians to advance patient care. It continues to grow by focusing on improving patients’ lives and addressing the needs of healthcare professionals globally.

Rocket Medical manufactures around 650 single-use medical devices such as drains and blood sampling equipment. The business has supported its growth by shifting to automated systems and processes. It has also embraced automation as a means of responding to increased pressure to conform with regulation and boost productivity.

The global business operates from multiple sites around the world. On Rocket Medical’s legacy system, the transaction of production and sales information between different locations required manual data input. This labor-intensive process was a waste of resources and increased the risk of error and duplication.

Thanks to DataSwitch, the process has been automated, and data synchronization has cut down on time and human error. With everyone working on the same centralized system, the various global offices no longer need to waste resources cross referencing and manually transferring information. This has freed up employees to focus on higher value tasks, boosting productivity.

Rocket Medical has an ongoing commitment to invest in consultancy and software and regards Syspro as a long-term partner. The team’s ethos is based on a belief that there is always room for improvement, and it is particularly keen to exploit new capabilities around recall and customer complaints.

The Outcome

The centralized Syspro solution is enabling all parts of the operation to work in harmony and strive towards common goals. Additionally, it has helped Rocket Medical vastly expand its operations, and automation is playing a central role in the manufacturer’s future growth strategy.

“The key words are traceability and accountability and Syspro is key in helping us up our game. Our goal is to work with Syspro to make things as automated as possible. We look forward to tackling the challenges ahead together.”

— Mark Cooper, IT Manager and Management Accountant, Rocket Medical