RFG Foods finds recipe for success with Syspro 8

Customer Profile

We achieved significant time savings in day, month and year end processes, from hours down to minutes. As we run a 24/7 operation this has had a huge impact on productivity. –Jannie Steyn, CIO, RFG Foods

RFG Foods is an internationally recognised producer of convenience meal solutions for customers throughout South Africa, sub-Saharan Africa and major global markets. Based in the Western Cape, South Africa, RFG Foods has a well capitalised production base comprising 15 manufacturing facilities across the country as well as a fruit processing facility in Eswatini (formerly Swaziland).

The Outcome

Even though new processes were not introduced at the time of the upgrade, the company reaped business benefits straight away. Jannie Steyn, CIO of RFG Foods, says: “We achieved significant time savings in day, month and year end processes, from hours down to minutes. As we run a 24/7 operation this has had a huge impact on productivity.”

Description

In addition, RFG Foods can now easily integrate to other systems via Business Objects and stability has improved considerably. The company is also experiencing better system performance thanks to Syspro 8’s more efficient architecture and use of Microsoft SQL’s optimization features.

Region

Africa

Key Challenge

A long-standing Syspro customer, RFG Foods sought to improve productivity and enhance system performance by upgrading to Syspro 8.

RFG Foods upgraded to Syspro 8 in April 2020 during South Africa’s stringent Level 5 lockdown. The entire process was conducted remotely using Microsoft Teams as the communication platform. From a backend perspective, RFG Foods performed a technical upgrade and went live with the inherent functionality of Syspro 8.

Key Benefit

  • Hours to minutes on day, month and year-end close
  • Immediate gains with no process redesign
  • Better performance across 15 sites
  • Fully remote upgrade during hard lockdown

Industry

Food and Beverage

Solution

Syspro 8

About Syspro

Syspro is built specifically for manufacturing and distribution. Our ERP gives you a modern cloud platform with AI capabilities and decades of industry expertise, designed to keep your operations running efficiently and profitably, while you focus on growth. With Syspro, you can gain real‐time supply chain visibility, automate order‐to‐cash to free working capital, and ensure traceability and compliance by design. From family‐owned businesses to some of the world’s most established manufacturers, our customers have grown with Syspro for decades. With faster time-to-value, local implementation support, and solutions shaped around your industry, you can concentrate on building your business while we help it run smarter and faster.

Click here to learn more about Syspro’s solutions or contact us at info@syspro.com