Established in 1972 and based in Melbourne, Australia, Rae-Line is a market leader in the design and manufacture of commercial upholstery. The company employs more than 150 staff and operates 10 factories, supplying some of the biggest names in the automotive, heavy transport, recreational vehicle and upholstery industries.
Syspro’s ability to handle a 50% increase in demand from Rae-Line’s customers, as well as a 60% growth in staff and orders over the past two years, has validated the management team’s belief that the solution offers the best alignment with its business. As a fully integrated system, Syspro is capable of supporting Rae-Line’s future expansion and meeting its changing requirements.
Because Syspro is fully integrated, Rae-Line’s production staff know exactly what a customer needs on any particular day, increasing its efficiency in production planning. This ensures Rae-Line can satisfy customers on time, every time. The company is also able to meet customer expectations relating to high-quality products and service, which include on-time delivery three times a day, the flexibility to make changes on the fly and only 10 rejects for every million parts.
Syspro Manufacturing Operations Management (MOM) has made a tangible difference to the business. With 100 staff engaging in more than 500 jobs a day, MOM enables Rae-Line to measure critical factors such as productivity, quality and the actual time staff are clocked into jobs.
Syspro’s depth of industry knowledge, understanding of the Rae-Line operation and excellent support have helped Rae-Line use the solution to optimally enhance its business. Over the next few years, Rae-Line expects to realise many more benefits.
As a single point of entry, Syspro supports the 60% growth in staff and orders experienced by Rae-Line over the past two years. In addition, Rae-Line has seen a 20% improvement in quality and time through its ability to feed back information, resulting in fewer mistakes and reworks.
“With Syspro, we have clarity around the demand for materials. The MRP system ensures that we’ve got the right materials in the right place, so the production staff member can complete the job, get the sales order dispatched and invoice it to the customer.”
— Dave Moody, General Manager and Syspro Project Leader
Rae-Line’s in-house ERP solution was no longer keeping pace with its growth. The system didn’t include Material Requirements Planning (MRP) and the financial system was separate. Management identified a need for a fully integrated system to meet its changing requirements and support future expansion.
Rae-Line evaluated six ERP suppliers before selecting Syspro based on the capabilities of the solution and the responsiveness of the team. From bulk upload of sales orders to bills of material, inventory controls, stocktakes, Material Requirements Planning (MRP) and all the way through to the financial processes, Rae-Line found that Syspro was strongly aligned with its business processes.
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