Established in 1990, Qestmed is a licensed full-line pharmaceutical wholesaler, retailer and primary distributor. The company focuses on the hospital and clinic market and services both state and private hospitals, clinics, oncology centres and renal care facilities. It has distribution facilities in Johannesburg, Cape Town, Durban and Gqeberha. Qestmed employs 250 staff and recorded a turnover of more than R2 billion for the July 2021-July 2022 financial year.
Qestmed now has the flexibility to effectively manage the complex, diverse requirements of its four warehouses. Most of its processes have been automated through Syspro, the company is online 24/7 and the ease of customization has greatly enhanced its reporting and warehouse management.
“We don’t have limitations in our ERP system – Syspro can scale to meet our orders regardless of changes in customer demand and market trends. Also, we don’t have to shut everything down to add a new warehouse or supplier. Our distributors can see the value add of being online 24/7 and it’s also an attractive proposition for our customer base.”
— Rishen Done, IT Manager, Qestmed.
Qestmed needed to move from legacy platforms to a new technology infrastructure which would dramatically increase automation and enable its digital transformation as well as 24/7 connectivity.
Although it had been a Syspro customer since 1994, Qestmed was using legacy platforms and architecture which limited its ability to use the full functionality of its ERP solution. The company upgraded to Syspro 8 in November 2021 as part of its drive for digital transformation.
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