Established in 1994, Nelson Australia is a subsidiary of Nelson Irrigation Corporation in the USA and a leading distributor of technologically advanced irrigation equipment in the Australian and Asia Pacific markets. With offices in Brisbane and Perth, the company boasts an international reputation for providing efficient, sustainable and dependable irrigation equipment to the agriculture, landscape, golf and mining industries through a network of qualified dealers.
In addition to meeting Reece Australia’s requirements, Nelson Australia automated its sales order and invoicing processes, thereby eliminating an enormous amount of paper shuffling and minimising the likelihood of errors cropping up during data entry. This substantially reduced labour, increased the quality of financial data and improved service levels to this important customer.
Nelson Australia has a complex pricing structure, with buyers’ groups, monthly specials, and wild cards that offer customers extra discounts. The processes needed to handle those transactions are not native to Syspro and the requirements were too complex to build in-house, so Nelson Australia engaged ProActive Integrators to ensure a positive outcome.
Poorly built or integrated third-party software can create ERP difficulties such as duplicated data. To surmount those problems, Syspro provides tools that facilitate interoperability with third-party products such as those created for Nelson Australia. When Syspro integrates with an external process or third-party application, the Syspro Integration Framework opens secure connections to Syspro’s business logic.
The process preserves Syspro as the single source of truth while granting direct interaction with the Syspro database to external programs like Nelson Australia’s quotation tool. Security, validation and control are maintained through business objects or through an automated transaction queue managed by the Syspro Document Flow Manager.
The project was an unqualified success. Once integrated with Reece Australia’s EDI, Nelson Australia’s new application auto-imported sales orders into Syspro and sent a notification to the relevant Nelson employee as well as to Reece to acknowledge receipt of the order.
“Thanks to Syspro and ProActive Integrators’ expertise, integrating the two systems and creating the connections to Syspro was simple. Also, the tables and structures within the SQL database are easy to understand.”
— Willem Meyer, Chief Finance & Operations Officer, Nelson Australia
A Syspro customer since 2004, Nelson Australia implemented Syspro’s Product Configurator in 2006, gaining control over sales orders and inventory with real-time accuracy. In 2009, one of Nelson’s largest customers, Reece Australia, made integration into its Electronic Data Interchange (EDI) system mandatory for all its suppliers.
Syspro partner ProActive Integrators developed and implemented a custom-built EDI application that polls Reece Australia’s EDI system for all Nelson’s inbound sales orders. If a sales order document is found, the application downloads it, creates a transaction log, and converts the document to XML format using Syspro’s auto-import tool, the Document Flow Manager.
Click here to learn more about Syspro’s solutions or contact us at info@syspro.com