Europa Components Drives Operational Efficiency with the Power of SYSPRO

Customer Profile

Since 1974, Europa Components has been supplying electrical components to more than 3,000 wholesalers, major catalogues and other mainline distributors across the UK. Europa’s own catalogue features more than 3500 products spanning a broad range from switchgear to enclosures, junction boxes, cable accessories, circuit and surge protection, motor starters and control gear as well as a diverse selection of fuses. In addition, Europa distributes for leading manufacturers such as Fibox, Fanton, Replol, Siba, Mersen and Lawson.

Europa is a high volume distributor and its customers demand fast delivery. The business aims to dispatch all orders the same day and, for that to work effectively, it needed a reliable ERP system which would allow all areas of the operation to work in an efficient, streamlined manner. Additional criteria included consolidating invoices and allocating payments, managing purchase orders and dealing with a range of different price books and customer rebates.

By selecting SYSPRO, Europa gained a system with comprehensive capabilities, one which could integrate the different parts of the business and improve efficiencies through automation.

The biggest impetus for migrating to a new solution was the need to improve warehouse management. The business had previously wasted time and resources by relying on paper pick notes, and implementing SYSPRO created an opportunity to improve performance by embracing automation with bar code scanners and digitized processes.

Previously, a container of goods would arrive, and it would take three days for every item to be double checked and booked in before stock was available to pick. By exploiting the capabilities of SYSPRO’s warehouse management solution, Europa can check in goods in bite-sized quantities and prioritize which items are made available for picking first. The process now takes just half a day.

The business is also benefiting from increased automation right across the operation. Together with SYSPRO, it has developed a system which automatically reads customer sales orders, while digitization has led to full FedEx integration.

Now that the new system has bedded in, Europa is focusing on system enhancements. The management team is exploring how new features and modules might further enhance the company’s capabilities.

The Outcome

Since implementing SYSPRO 8, Europa has been reaping the benefits of a centralized system which streamlines operations, speeds up order processing and improves the customer experience. From an overall perspective, SYSPRO provided the tools to transform Europa’s processes and better meet its customers’ needs.