Automation Keeps The Wheels Turning in Alexander Dennis’ Complex Global Supply Chain

Customer Profile

Established in 2004, Alexander Dennis is a long-standing member of the NFI Group, the largest bus and coach manufacturer in the UK as well as the global leader in the design and manufacture of double-decker buses. Based in Larbert, Scotland, the company has more than 1800 employees and operates facilities in 10 countries.

Alexander Dennis purchases tens of thousands of different SKUs in a complex global procurement operations. Its vehicles have battery-electric, hydrogen fuel cell, diesel and hybrid drivelines and are assembled in a variable schedule on the same lines, so parts delivery on the line is essential to avoid costly line stoppages.

Syspro MRP works alongside DataSwitch to calculate the required parts and volumes, and automates the admin by providing confirmed dates of parts deliveries. Instead of uncertainty around when parts will arrive, accurate dates of material availability are now reliable.

Alexander Dennis knows what buses it needs to build on a schedule, and Syspro converts and stores this data as a bill of materials with appropriate lead times. DataSwitch automatically pushes suppliers’ changes in lead times through the MRP system, which calculates the impact on the build schedule.

The full stack tech environment Alexander Dennis has built has sped up the change process, giving the company more time to react and ensuring production quality is maintained.

The Outcome

By leveraging Syspro’s Material Requirements Planning (MRP) solution, Business Intelligence software and the DataSwitch purpose-built automation and integration tool, Alexander Dennis has enhanced its ability to source the correct parts on time. The automation tools have also sped up data exchange by automatically receiving and translating information from suppliers in any data format.

Alexander Dennis logo with AD monogram and company name

Region

Europe

Key Challenge

To adapt effectively to supply chain delays resulting from the Covid-19 pandemic and military conflicts, Alexander Dennis needed to speed up its data exchange, improve supply chain management, and optimize the potential of Robotic Process Automation (RPA).

For more than 20 years, Alexander Dennis has used Syspro to manage its enterprise IT systems. More recently, the company worked closely with Syspro to introduce new solutions which focus on improving its supply chain management, data integration and RPA.

Key Benefit

  • Reduced labor across ordering and processing, allowing the supply chain management team to focus more on supplier relationships and service.
  • Increased reaction time through DataSwitch automation.
  • Faster turnaround times on large integration projects.
  • Improved data integration.
  • Reliable, accurate dates of material availability and ability to manage the status of purchasing lines.
  • Robotic Process Automation has removed thousands of manual data entry actions in the call center.
  • RPA has also enhanced the internal specification amendment process, improving customer service and quality standards, and saving costs.

Industry

Manufacturing

End User Market

Solution

Modern Alexander Dennis manufacturing facility building with glass façade and company logo on the exterior.

About Syspro

Syspro is built specifically for manufacturing and distribution. Our ERP gives you a modern cloud platform with AI capabilities and decades of industry expertise, designed to keep your operations running efficiently and profitably, while you focus on growth. With Syspro, you can gain real‐time supply chain visibility, automate order‐to‐cash to free working capital, and ensure traceability and compliance by design. From family‐owned businesses to some of the world’s most established manufacturers, our customers have grown with Syspro for decades. With faster time-to-value, local implementation support, and solutions shaped around your industry, you can concentrate on building your business while we help it run smarter and faster.
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