Ann Grackin, Partner at Chain Link Research, Says SYSPRO App Store A "Real Opportunity" for Customers

COSTA MESA, Calif. - July 19, 2012 - SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today is citing a leading analyst's comments on the just announced SYSPRO App Store. Ann Grackin, Chain Link Research partner, after attending a presentation on the new SYSPRO App Store, observed that while other software producers have announced application stores, "SYSPRO's approach is most novel. Their SYSPRO App Store, will include customers as developers, not just apps pushed to the customers from SYSPRO."

Grackin goes on to cite the advantages of the SYSPRO approach: "[This] is a real opportunity for customers to share their innovations on a much deeper level. This is more than a user group swapping ideas. This is allowing the community to benefit in a very tangible way from the investments they make in technology. It incents and compensates users to develop their apps and share them by charging for the apps, and, therefore, may recover some of the costs associated with their developments." She adds the qualifier that the applications must be "sufficiently interesting to others, of course."

The SYSPRO App Store, exemplary of SYSPRO's ongoing product development that responds to the needs of the marketplace, enables users of SYSPRO ERP to enhance operational efficiencies through even greater choices. The SYSPRO App Store solution will eventually encompass thousands of solutions, many of which are expected to be available by year's end.

SYSPRO App Store provides a direct purchasing process for users, as well as controls within companies to ensure that purchases are correctly authorized. For publishers (such as the global SYSPRO reseller community) submitting solutions on the SYSPRO App Store, there is the option to either publish products free of charge, to receive a once-off payment or protect intellectual property through SYSPRO's licensing model. This creates recurring annual license income opportunities throughout the SYSPRO eco-system.

About ChainLink Research

Since its founding in 2003, ChainLink Research has quickly established its growing influence and thought leadership in Supply Chain Management. As the leading Supply Chain research firm, ChainLink works on emerging and validated best practices enabling its customers to achieve leadership in chosen markets.


SYSPRO has earned the trust of more than 14,500 companies in 60 countries for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.

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