“I know your requirements Mr Customer – I specialize in your industry” Imagine walking into an Architect’s office; he asks you two questions: How big is your family? What type of family are you? You answer and he says: “Yes, I specialize in your type of family and fully understand your requirements. In fact, I have the perfect house for you.” (more…)
Blue Sky Thinker
Louise joined SYSPRO in 1985 and has been closely involved in the company’s product development as well as providing services to the six global SYSPRO offices. Her role in SYSPRO forms the link between development and the global marketplace with her goal to empower the SYSPRO offices, resellers and customers through the provision of the right service and support. Louise and her team are responsible for providing product support, training material, SYSPRO certification, and knowledge transfer to customers, either directly or through the SYSPRO offices and resellers. Given the extensive nature of an ERP system Louise is of the strong belief that the support and services provided by SYSPRO must simplify the customer experience.
Blogs by Louise
The frequency and the intensity of change in the business world, strikes me as similar to how we experience change throughout our lives. (more…)
I found it interesting to note how two recent and completely unrelated events, both emphasized the growing impact of mobile devices in the world of computer technology. The first was a product survey that SYSPRO conducted amongst its customers across the globe. It produced an extensive number of individual responses to a wide range of questions; offering ample evidence of SYSPRO’s ability to understand [...]
Isn’t it interesting how people give route directions differently, each believing to get the listener to his rightful destination in his own way? So often they start off with: “You know where XYZ café is? Well, from there take ….” Others may draw a crude sketch, showing the number of traffic lights you need to cross before turning left; but always adding “I think” [...]
Imagine living in a world where we humans don’t age gradually: we do so in one leap every birthday. After being fed at your mother’s breast for a year, your first birthday brings a rapid doubling in size, the ability to move around on four (perhaps even two) legs, babbling a few words, wide open eyes that see everything clearly … all in a [...]