Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.


Tel: +27 (0) 11 461-1000


Tel: +1 (714) 437-1000


Tel: +61 (2) 9870-5555


Tel: +1 (604) 451-8889


Tel: +44 (0) 161 876-4498

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas


Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626

Head Office (Australia)


Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060


Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
The Central

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
B3K 5L2

UK and Europe


Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO Unveils New Manufacturing Survey On IT Priorities

87% See Ability to Compete Tied to IT Infrastructure; 48% Expect U.S. Better Positioned in 5 Years; Profitability Cited as #1 Impact of SYSPRO ERP Solutions, Followed by Sales, then Product Expansion

CHICAGO – June 17, 2014 -- SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, unveiled today the results of the company's twice yearly SNAP survey of the mid-market U.S. manufacturing and distribution industry. The short ‘SYSPRO Needs Answers Please' (SNAP) pulse survey is designed to identify key trends and opinions from a random sample of 100 respondents. Results of the survey were released in Chicago this week at the JRocket Marketing Grape Escape ® IT analyst event attended by more than two dozen leading technology analysts.

Survey respondents say that the impact of technology on the ability of U.S. manufacturing companies to compete in the market is nothing short of game changing: 87% say IT has a moderate to substantial impact on their operation's competitiveness. Interestingly, when it comes to being offered a choice between making a more basic or recurring technology investment improvement (like an ERP release upgrade, new computers or mobile devices, etc.) versus purchasing a key new piece of manufacturing equipment, SYSPRO's initial assumptions here had an interesting outcome.

"We initially rejected placing this question in the SNAP survey since we believed zero manufacturers would admit they'd add to the burden of bringing on expensive new shop machinery PLUS undertake a new ERP release or new computer equipment purchases," said Joey Benadretti, SYSPRO U.S. President. "But we left the question in and were we surprised by the answers: 9% of the respondents say they fairly regularly choose to undertake both projects at the same time and almost half (48%) say that this is a decision they've undertaken a least once or twice."

Some industry analysts were not surprised that mid-market U.S. manufacturers are electing to undertake both equipment purchases and technology upgrades simultaneously or in tandem. "This is less about liquidity and funding than it is about the pragmatic fact that equipment expenditures and technology improvements – like mobile devices or new ERP capabilities – go hand in hand," said Cindy Jutras, CEO of Mint Jutras. "Today, even smaller companies must marry their IT spend and equipment spend so that the two work together, particularly in fast growth situations where new capacity drives new operating requirements."

SYSPRO U.S. management also wondered about their buyers' perception of the general direction of the U.S. manufacturing industry; specifically, where they believed their industry would be five years from now:

"Now, more than ever, we see that economic confidence of manufacturers is tied to their perception of the political landscape and any accompanying regulatory changes," Benadretti said. "We look forward to measuring this five year projection after the next presidential race to see if expectations have changed."

Since ERP solutions are the operational IT backbone of organizations large and small, respondents were asked to rank their customers on what they perceived to be the "truth of SYSPRO ERP's impact" on their business across four variables. The results by ranking of perceived importance were:

  1. They've become more profitable based on their SYSPRO ERP capabilities;
  2. They've substantially grown their sales based on SYSPRO ERP capabilities;
  3. They've been able to expand their product sets based on SYSPRO ERP capabilities;
  4. They've extended their geographic reach of their products based on SYSPRO ERP capabilities.

"In essence, this SNAP survey once again reflects the continued importance of ERP and technology to the future of U.S. manufacturers," noted Benadretti.


SYSPRO is one of the longest standing and largest independent, international providers of ERP systems for mid-market manufacturers and distributors worldwide. SYSPRO has for more than 30 years delivered on its promise to provide thousands of its customers globally with the tools required to effectively operate and compete. Backed by a truly dedicated and professional team of employees and partners around the world, the company's ability to innovate and develop technologies based on the needs of customers is one of the reasons why SYSPRO enjoys one of the highest retention rates in the industry.


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