Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.
Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
9 Simba Road
Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649
SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)
SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Tel: +(65) 6256 1921
Fax: +(65) 6256 6439
SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666
4400 Dominion Street, Suite 215
Burnaby, British Columbia
Fax: 905- 502-0735
420 Britannia Road East, Suite 208
Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
50 Kansas Avenue
Manchester M50 2GL
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- Published on Wednesday, 20 June 2012 06:51
Reports Indicate Recall Costs in Millions; Weeks to Execute.
COSTA MESA, Calif. - June 19, 2012 - SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, announced today the company's ERP software offering is a solution for the rising costs and time delays that FDA-regulated manufacturers and distributors are experiencing when a contaminated ingredient necessitates a product recall. The SYSPRO announcement was made in response to recent reports citing recall costs and execution times, including one conducted by the Food Marketing Institute, Grocery Manufacturers Association, GS1 and Deloitte ("Recall Execution Effectiveness: Collaborative Approaches to Improving Consumer Safety and Confidence," 2010.)
According to the report on recall execution effectiveness, the average cost of a recall to participating food and consumer product companies can run into millions of dollars, not counting the extensive human costs involved in the recalls. In addition the studies indicated that the average recall took days and even weeks to complete.
SYSPRO ERP software offers extensive traceability capabilities as well as other functionalities that facilitate the ability of manufacturers to trace products from origin, through the manufacturing process, to their ultimate destination, fully maintaining assurance certification and tracking expiration dates.
SYSPRO lot traceability and serial tracking functionality afford extensive visibility up or down the supply chain, as well as providing specific components to parent tracking, thereby offering the means to expedite recalls, should the need arise.
Gorant Chocolatier, Boardman, Ohio-based maker of quality chocolates, recently stated that one of the reasons for the firm's selection of SYSPRO ERP software was the outstanding reputation the software enjoys in the food industry. Specifically, noted Gorant, "The software's ability to trace ingredients from origin through the manufacturing process to the ultimate customer not only helps us to accommodate customers who demand this ability, but to fully comply with FDA rules and regulations pertaining to food safety." Gorant, in fact, did a mock recall that involved the tracing the path of a "tainted" ingredient. The recall was accomplished in less than two hours.
Chocolate Potpourri, a Chicago-area manufacturer of chocolate truffles, also established a recall plan based on SYSPRO ERP queries. The plan enables Chocolate Potpourri to locate the supplier of the suspect ingredient, the supplier production lots and the dates received. The company's recall team has the ability to call up jobs to which the ingredients were issued, determine which customers had purchased the resulting products and issue a product recall, when required by governmental authorities.
Recently, SYSPRO announced that SYSPRO ERP software also facilitates the ability of food and consumer product companies to fully comply with the recently passed FDA Food Safety Modernization Act (FSMA), the most sweeping reform of US food safety laws in more than 70 years. The Act aims to ensure the U.S. food supply is safe by shifting the focus from responding to contamination to preventing it. Congress has been adding new rules to the act since its passage, the target being to implement the same levels of safety as those governing pharmaceuticals.
Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world's leading companies. As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,000 licensed companies in more than 60 countries worldwide. SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.
SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.
All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.