Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO Software Answer To Rising Costs, Times Of FDA-Required Product Recalls

Reports Indicate Recall Costs in Millions; Weeks to Execute.

COSTA MESA, Calif. - June 19, 2012 - SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, announced today the company's ERP software offering is a solution for the rising costs and time delays that FDA-regulated manufacturers and distributors are experiencing when a contaminated ingredient necessitates a product recall. The SYSPRO announcement was made in response to recent reports citing recall costs and execution times, including one conducted by the Food Marketing Institute, Grocery Manufacturers Association, GS1 and Deloitte ("Recall Execution Effectiveness: Collaborative Approaches to Improving Consumer Safety and Confidence," 2010.)

According to the report on recall execution effectiveness, the average cost of a recall to participating food and consumer product companies can run into millions of dollars, not counting the extensive human costs involved in the recalls. In addition the studies indicated that the average recall took days and even weeks to complete.

SYSPRO ERP software offers extensive traceability capabilities as well as other functionalities that facilitate the ability of manufacturers to trace products from origin, through the manufacturing process, to their ultimate destination, fully maintaining assurance certification and tracking expiration dates.

SYSPRO lot traceability and serial tracking functionality afford extensive visibility up or down the supply chain, as well as providing specific components to parent tracking, thereby offering the means to expedite recalls, should the need arise.

Gorant Chocolatier, Boardman, Ohio-based maker of quality chocolates, recently stated that one of the reasons for the firm's selection of SYSPRO ERP software was the outstanding reputation the software enjoys in the food industry. Specifically, noted Gorant, "The software's ability to trace ingredients from origin through the manufacturing process to the ultimate customer not only helps us to accommodate customers who demand this ability, but to fully comply with FDA rules and regulations pertaining to food safety." Gorant, in fact, did a mock recall that involved the tracing the path of a "tainted" ingredient. The recall was accomplished in less than two hours.

Chocolate Potpourri, a Chicago-area manufacturer of chocolate truffles, also established a recall plan based on SYSPRO ERP queries. The plan enables Chocolate Potpourri to locate the supplier of the suspect ingredient, the supplier production lots and the dates received. The company's recall team has the ability to call up jobs to which the ingredients were issued, determine which customers had purchased the resulting products and issue a product recall, when required by governmental authorities.

Recently, SYSPRO announced that SYSPRO ERP software also facilitates the ability of food and consumer product companies to fully comply with the recently passed FDA Food Safety Modernization Act (FSMA), the most sweeping reform of US food safety laws in more than 70 years. The Act aims to ensure the U.S. food supply is safe by shifting the focus from responding to contamination to preventing it. Congress has been adding new rules to the act since its passage, the target being to implement the same levels of safety as those governing pharmaceuticals.

About SYSPRO

Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world's leading companies. As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,000 licensed companies in more than 60 countries worldwide. SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.

SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.

For additional information on SYSPRO, call Stanley Goodrich at 714/437-1000 or go to www.syspro.com

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.

 

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