Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO ERP User 1000Bulbs.com Reports Record Shipments

Company Reports SYSPRO ERP-Enabled Web Ordering Key to Rapid Order Turnaround

COSTA MESA, Calif. - January 22, 2013 - SYSPRO, a developer of best-of breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that SYSPRO ERP user 1000Bulbs.com (formal name: Service Lighting and Electrical Supplies) has announced record shipping activity for the month of December 2012. In fact, the Texas-based Internet retailer experienced several days during which 2700 orders were shipped in an 8-hour shift.

Kim Pedersen, company founder and president, attributes the company's ability to process record shipments to the utilization of SYSPRO ERP software, which has automated Web-based order processing and the development of highly efficient troubleshooting procedures.

Several years ago, the company selected SYSPRO ERP software to facilitate growth, control transactions and enhance customer service. Explains Pedersen, "We have so many transactions…that without SYSPRO, we could never complete and ship that many orders out the door. SYSPRO allows us to manage the back order process and everything else that goes into an order."

Pedersen notes that Web-based customer orders are downloaded into SYSPRO every 20 or 30 minutes with the applicable allocation logic following. "Based on customer preferences, order status is determined, followed by indications if the product is in stock, whether the customer's credit is okay and other pertinent order details. If the part number is problematic, the order is put into a suspense file, and a sales rep contacts the customer for clarification and verification that the customer has ordered the correct part."

Pedersen explains that SYSPRO enables 1000Bulbs.com to issue a list of proactive reports that pull data out of SYSPRO on potential issues. The reports range from a list of back orders, to bad addresses, credit card issues and so on. Customer service groups try to proactively solve the problems transparent to the customer. "If they can't, then they will contact the customer, providing options," Pedersen says.

Pedersen leaves no doubt that he will continue his quest to provide the "ultimate customer experience." However, with growing sales, record shipments and numerous awards, one can assume his has already reached this lofty goal.

About 1000Bulbs.com

1000Bulbs.com, an Internet-based company, offers everything from simple, household light bulbs to cutting-edge specialty lighting systems. Nationally recognized for growth, innovation and customer satisfaction, 1000Bulbs.com is an influential force in the Lighting Industry Today, 1000Bulbs.com enjoys annual sales of eight figures along with double digit sales growth. 1000Bulbs.com has been recognized among Inc. Magazine's Top 5000 Private Companies, SMU Cox School of Business Top 100 and has received a host of other awards. Kim Pedersen, company president, was also recognized in June 2010 as Entrepreneur of the Year – Consumer Goods – by Ernst and Young within the market region that includes Dallas-Ft. Worth, TX.

For more information, go to: www.1000bulbs.com or call: 1-800-624-4488.

About SYSPRO

SYSPRO has earned the trust of more than 14,500 companies globally for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.