Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.


Tel: +27 (0) 11 461-1000


Tel: +1 (714) 437-1000


Tel: +61 (2) 9870-5555


Tel: +1 (604) 451-8889


Tel: +44 (0) 161 876-4498

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas


Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626

Head Office (Australia)


Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060


Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
The Central

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
B3K 5L2

UK and Europe


Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO ERP Software Drives Efficiency Throughout Julian Tile Organization

Importer of Ceramic Tiles Uses the SYSPRO ERP to Improve Business Processes and Gain a Competitive Edge in the Expansion of its Operations

BURNABY, BRITISH COLUMBIA - October 23, 2012 - SYSPRO, one of the longest-standing, global ERP software vendors, announces the success of its solution in improving efficiencies and operational processes at Julian Ceramic Tile, one of Western Canada's largest importers of ceramics, porcelain and natural stone tiles. Julian Tile's business needs have become increasingly complex and sophisticated in their quest to remain as competitive and profitable as possible. They needed a solution that could easily and efficiently integrate operations across the country at their various locations. They turned to the fully-integrated SYSPRO ERP system, with its real-time transactions and automated functionality, to improve their processes across the board, from fast and precise financial reporting to highly accurate costing.

The SYSPRO ERP software package was tasked with managing diverse and geographically dispersed warehouses and inventory systems; Julian Tile has four locations across Canada - Burnaby, British Columbia, Edmonton and Calgary, Alberta and Winnipeg, Manitoba. To fully streamline their operations, all locations are on one SYSPRO license distributed over a terminal server environment. This creates a fully integrated system that enables real-time transactions for inventory queries and supply chain management, in addition to the general ledger integration with its quick and accurate monthly financial reporting. With the SYSPRO ERP's warehouse transfer capabilities, Julian Tile can easily and efficiently transfer goods between locations, without the lengthy paper trail previously needed to process such requests branch to branch; a simplification and streamlining of processes that has saved the importer four working days a month. This type of complete inventory visibility in their ERP solution was critical to meeting fulfillment commitments, enhancing customer service and giving Julian Tile a competitive edge in the marketplace.

"Inventory is our biggest asset, it must be managed efficiently. Since we import our products from all corners of the globe, we have dock-to-stock times of six to eight weeks; we need to have the right product at the right time in the right quantities," shares Rose Baldo, Principle, Julian Tile. "We are always analyzing our inventory to maintain the right balance between supply and demand. SYSPRO's inventory module gives us the information we need to identify products, buying rules, preferred supplier, lead times and tracking. This gives Purchasing a clear picture so that they know exactly what to buy and how much."

The vast improvement to Julian Tile's inventory system thanks to the SYSPRO ERP software has given the importer an array of business management and operational advantages. Thanks to access to real time information, staff can retrieve crucial data, such as order quantities and due dates, that helps them work more efficiently and accurately. With the SYSPRO ERP, Julian Tile has also enjoyed a marked shift in the efficiency of the cost apportioning process, previously a cumbersome and time-consuming task requiring manual input to an Excel® spreadsheet. The cost apportionment functionality in SYSPRO allows the Julian Tile sales team to remain as competitive and profitable as possible with exact knowledge of margins in real time. The SYSRPO ERP has also made the quoting process easier for Julian Tile, allowing for customization and the creation of rules to automatically generate accurate sales order prices. This has helped to bolster the whole customer side of the business.

"With SYSPRO, the work is done for us, and changes to any of the cost variables are instantly reflected in the system," says Baldo. "Quoting on a job can be very complicated, as there are many variables to consider. However, SYSPRO has made it easy by relating all the information to produce a comprehensive picture of our bottom line, and as a result we can make proactive financial and operational management decisions with assurance. Over the years, SYSPRO has easily adapted to our changing business needs. It has driven efficiency throughout our organization which has allowed us to remain competitive in the market."

About Julian Ceramic Tile

Established in 1979, Julian Ceramic Tile imports products from all over the world. Its major supplier is Italy, where it finds the highest quality product and the leading-edge designs. Additional suppliers include Spain, Portugal, Argentina, Brazil, China and India. To remain competitive, Julian Ceramic's buyers travel to every corner of the globe searching for products distinguished enough to enter the Julian Collection. Today, Julian Ceramic Tile is one of Western Canada's largest importers of ceramics, porcelain and natural stone tiles. For more information visit


SYSPRO, formed in 1978, has earned the trust of more than 14,500 companies globally for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.

For more information about SYSPRO and its proven track record of increasing operational efficiency in all facets of accounting, manufacturing and distribution, visit

For more information, contact Odete Passingham, or call her at: 1-604-451-8889 Ext. 228.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.


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