Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-Pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO ERP Selected by TRC to Drive Operational Evolution and Growth

Distributor and Manufacturer of Advanced Hydraulics Rolling out the SYSPRO ERP to Improve Business Processes through Data Access and Automation

BURNABY, BRITISH COLUMBIA – January 8th, 2013 – SYSPRO, one of the longest-standing, global ERP vendors, announces the selection of its ERP solution by TRC Hydraulics Inc., one of Atlantic Canada's largest distributors, manufacturers & service providers for technologically advanced hydraulics. As TRC grew their business rapidly, their existing system was unable to meet the new demands. With a new hire spearheading the buy of an ERP solution, the TRC team was ready to run their operations more effectively, both from a cost and resources standpoint. The SYSPRO ERP was the software that recently was chosen by TRC and is tasked with pumping up efficiency and delivering on ROI expectations.

Prior to implementing the SYSRPO ERP solution, TRC was using a 15 year old system for the sales and distribution part of their business. The company had since evolved and expanded its services to include service and repair as well as manufacturing. As the business grew in sophistication and diversity and so did its software needs – their system simply was not keeping up. Revenue was strong but administration costs were growing; it was time to revisit processes and automate. TRC's first step towards an ERP solution was hiring Martin Montplaisir as Manager of Information Technology. A former network engineer with a strong background in enterprise software and architecture, he was hired to spearhead the project and find an ERP solution that could benefit TRC in terms of ROI, efficiency and cost savings. Martin led the team to focus on the needs and wants of their particular branches. Ability to deliver on these key points is how the 10 ERP vendors under consideration were judged.

"You need to understand and identify your pains before you can begin looking at ERP solutions," says Montplaisir. "Once you identify the pains in your organization you need to associate a cost to it. You tread a dangerous path when you simply go for the solution with the cheapest upfront costs. If the solution doesn't deliver in areas that are crucial for your business, it could end up costing you more in the long run. What it comes down to is functionality and flexibility. Period. Make sure that you do your due diligence and invest adequately in professional services. This will make or break your ERP experience and too many companies falter here."

Currently the SYSPRO ERP integration is in the initial phases of being rolled out in all departments and TRC anticipates that it will be fully operational across the board by March 2013. Working closely with a SYSPRO consultant, things are running smoothly and the company continues to learn about all the different ways they will be able to leverage their new ERP solution. They will be using a large variety of modules to help with forecasting, inventory control, reporting and office automation. TRC believes that with SYSRPO's ability to gather crucial transactional data will help with trends and forecasting giving a better customer experience. Their analytics will be able to give them the information they need about different branches, departments, and business verticals. Using this type of data insight, all gathered automatically with the new ERP solution, they will be able to further optimize their business.

"We want to shift the current mind set from reactive to proactive through data analytics. SYSPRO will give us the data we need to do that," shares Montplaisir. "Once we have the right data, we'll know what verticals we are healthy in and which areas might need some additional attention."

About TRC Hydraulics

Since its inception in 1986, TRC Hydraulics Inc. has built upon its reputation for fluid power and motion control expertise to become Atlantic Canada's largest and most technologically advanced hydraulics distributor, manufacturer & service provider. This long standing company has over 100 employees in its four Maritime branches. For more information please visit: http://www.trchydraulics.com.

About SYSPRO

SYSPRO, formed in 1978, has earned the trust of more than 14,500 companies globally for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.

For more information about SYSPRO and its proven track record of increasing operational efficiency in all facets of accounting, manufacturing and distribution, visit www.syspro.com.

For more information, contact Odete Passingham, odete.passingham@ca.syspro.com or call her at: 1-604-451-8889 Ext. 228.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.

 

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