Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.


Tel: +27 (0) 11 461-1000


Tel: +1 (714) 437-1000


Tel: +61 (2) 9870-5555


Tel: +1 (604) 451-8889


Tel: +44 (0) 161 876-4498

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas


Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626

Head Office (Australia)


Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060


Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
The Central

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
B3K 5L2

UK and Europe


Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO ERP Drives Success through Automation at Sabian Limited

The Flexibility and Customization of the SYSPRO ERP Allows Cymbal Manufacturer to Boost Efficiencies and Gain a Competitive Advantage

BURNABY, BRITISH COLUMBIA – January 15, 2013 – SYSPRO, one of the longest-standing developers of ERP software packages for small to mid-sized manufacturers worldwide, announces the success of its enterprise resource planning solution in automating and improving business processes at Sabian Limited, one of the world's foremost cymbal manufacturers, based in New Brunswick, Canada. Sabian selected the SYSPRO ERP system to help its organization shift away from manual processes and gain a competitive edge in the marketplace. SYSPRO was chosen for its ability to seamlessly integrate with existing business and manufacturing operations, while also offering extensive customization. Sabian continues to leverage the flexibility of the SYSPRO ERP with their own highly tailored software scripts.

When Sabian first started looking for an ERP system, the foremost priority was finding a solution that could be highly tailored and was flexible enough to work within their existing business processes. After an extensive evaluation and review of the various ERP software options in the marketplace, Sabian eventually settled on SYSPRO, the solution whose flexibility and customization stood out from the pack. Since its initial roll-out of SYSPRO, Sabian continues to this day to further tailor their solution. They write proprietary software with Visual Basic while leveraging SYSPRO's extensive support in the creation of their custom software solutions. They have also benefitted from scripts written by SYSPRO experts to fit their specific manufacturing needs. Sabian is fully pushing the boundaries of what the SYSPRO ERP can do to propel their business forward.

"Our priority was to purchase a system that could be highly tailored, to play to our strengths and conform to our business processes," shares Greg Hartt, Manager of Information Systems at Sabian. "SYSPRO was exactly what we were looking for. Our initial investment was approximately $100,000. Half of that was spent on software and the other half on consultants. It was the best $100,000 we ever spent. The beauty of SYSPRO is its flexibility – we can leverage our investment without affecting the core reliability of the software."

Manufacturing ERP software from SYSPRO has dramatically changed how Sabian runs its operations. Despite only manufacturing three major product lines, thousands of SKUs mean that Sabian has a plethora of needs when it comes to handling their processing, inventory management, forecasting and packaging. Sabian's manufacturing process is lengthy including two stages of testing and a period of maturation. Prior to SYSPRO, Sabian had no way to track its products through the build process and had no forecasting abilities whatsoever. Barcoding was another pertinent issue. With 6,000 individual stock codes requiring their own barcode, it was simply not economical to buy labels. The SYSPRO ERP tackled this problem head on, enabling factory staff to key in stock codes and get the corresponding barcode while tying everything back to SYSPRO, vastly improving efficiency while keeping the process simple for employees. This barcode system has also completely automated the packaging process at Sabian. The automation that the SYSPRO ERP software brings has also helped other departments step away from manual processes to boost efficiencies and save time across the entire organization.

"SYSPRO allows us to track the movement of product on the floor, and when we issue a job the system tells us how much materials and product we still have on the shelf," says Hartt. "When we do a forecast we can see what we need over time. And when the customer places an order, we can provide a very good estimate of when that order will be filled. SYSPRO allows us to be more proactive, which gives us a definite competitive advantage. Fifteen years after I started at Sabian, we've doubled our revenue. During all that growth we only hired one additional person in an administrative capacity. That's twice the volume with only one more body, and that would not have been possible without the SYSPRO ERP."

About Sabian

Sabian Limited distributes cymbals and other percussion instruments, along with stands and accessories, into approximately 120 countries worldwide, employing some 125 people in nine offices. Sabian cymbals can be found in the drum kits and cymbal stands of some of the most famous drummers and percussionists in the world. For more information visit


SYSPRO, formed in 1978, has earned the trust of more than 14,500 companies globally for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.

For more information about SYSPRO and its proven track record of increasing operational efficiency in all facets of accounting, manufacturing and distribution, visit

For more information, contact Odete Passingham, or call her at: 1-604-451-8889 Ext. 228.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.


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