Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO ERP Announces its Role in the Profitable Growth of Rock Solid Supply

Rapidly Expanding Distribution Company Leverages the SYSPRO Inventory ERP to Handle Growth with Ease and Prepare for the Future Roll out of Online Sales and Electronic Data Interchange

BURNABY, BRITISH COLUMBIA - January 29, 2013 - SYSPRO, one of the longest-standing developers of ERP systems for small to mid-sized distributors worldwide, announces its key role in automating business processes and increasing efficiency at Rock Solid Supply, particularly in the area of inventory management. Rock Solid, a distributor of granite countertops and bathroom cabinets headquartered in Barrie, Ontario, was growing rapidly and turned to SYSPRO's ERP solution to ensure that their business remained competitive and increasingly profitable. Access to accurate, real-time information has helped Rock Solid increase sales while circumventing many of the usual costs associated with growth such as inventory investment or hiring of new employees. The ability to leverage the SYSPRO ERP out of the box made the initial phases of implementation a simple, streamlined process for the company and the distributor has since shifted to increasingly sophisticated functionality and customization. Rock Solid is now planning to shift into online sales and electronic data interchange and they look to SYSPRO to help transition them into this future phase of their business' evolution.

Rock Solid grew into its ERP application needs. From humble beginnings the company evolved into an increasingly sophisticated business model and a more diverse product offering, enjoying growth of 30% to 40% per year. Their simplistic accounting software was not keeping pace with their growth and their ever more complex inventory requirements. Rock Solid brought in a new Operations Manager, Jason Treslove, with over 15 years experience in using and leveraging ERP systems. With his expertise in-house, the distributor was ready to shift processes and boost the efficiency of their inventory and supply chain management. After carefully weighing options, Treslove finally narrowed his selection to two ERP systems - SYSPRO ERP and Microsoft Dynamics NAV. He finally settled on SYSPRO with its easy to integrate out-of-the-box functionality and its robust options, offering Rock Solid the specific modules they needed to run their distribution business, including Landed Cost Tracking, Sales Analysis by customer and product, as well as general accounting, distribution and inventory control systems. The implementation went smoothly without any outside consultants needed.

"Change can be hard, and it was important to gain the owner's confidence," shares Treslove. "We agreed that we needed a change to remain competitive, and that the best way to ensure our future success was to replace the old system with a fully integrated ERP. It seemed to us that SYSPRO was able to offer more features and more out-of-the box functionality. That allows a business to get up-and-running quickly, for less cost and effort. With SYSPRO, you can essentially flip the power switch and run the business. We operated for a full year out of the box, whereas NAV would have required immediate customization."

One of the first priorities was leveraging the SYSPRO ERP inventory modules to optimize Rock Solid's inventory system with its several hundred SKUs and products coming in from overseas with long lead times. Accurate, real-time inventory information has played a key role in reducing inventory investment, boosting operational efficiency and improving business agility on the whole. The load-planning module has allowed Rock Solid to better plan their distribution schedules thanks to automatically generated manifests that have greatly reduced the complications of setting up loads accurately and proficiently. A custom label program built by SYSPRO has automated the creation of packing labels and improved order accuracy, dramatically reducing errors and saving the company six to eight hours of manpower a week. The next step for Rock Solid is moving towards EDI and online sales, something that SYSPRO is helping them prepare for. They are currently using the SYSPRO ERP application to move into bar-coding, the precursor to their electronic data and online expansion plans.

"As a very rough measure of ROI, during all our recent growth we've only needed to add one person to our administration staff," says Treslove. "But to me, that's not nearly as important as the fact that SYSPRO lets us keep our finger directly on the pulse of the business. We no longer need to transfer information to Excel and massage it – everything we want to know about our business is at our fingertips. SYSPRO has given us one-hundred percent confidence in our information, from order intake to final invoicing, and everything in between."

About Rock Solid Supply

Rock Solid Supply started in 2003 as a simple one-man operation and has since grown to distribute high-quality, mass-produced granite countertops and bathroom cabinets to customers and retailers across North America. The company, headquartered in Barrie, Ontario, allows its customers to mix-and-match colours of wood product with colours of granite, and offers fixed prices with no surcharges or delivery charges. For more information visit http://www.rocksolidsupply.com/.

About SYSPRO

SYSPRO, formed in 1978, has earned the trust of more than 14,500 companies globally for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.

For more information about SYSPRO and its proven track record of increasing operational efficiency in all facets of accounting, manufacturing and distribution, visit www.syspro.com.

For more information, contact Odete Passingham, odete.passingham@ca.syspro.com or call her at: 1-604-451-8889 Ext. 228.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.