Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.


Tel: +27 (0) 11 461-1000


Tel: +1 (714) 437-1000


Tel: +61 (2) 9870-5555


Tel: +1 (604) 451-8889


Tel: +44 (0) 161 876-4498

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas


Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626

Head Office (Australia)


Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060


Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
The Central

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
B3K 5L2

UK and Europe


Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

SYSPRO Announces the Success of its ERP Solution in Streamlining Finances and Manufacturing at BioVectra

Developer and Manufacturer of Chemicals Leverages the Adaptability and Scalability of the SYSPRO ERP During Time of Growth

BURNABY, BRITISH COLUMBIA – October 9, 2012 – SYSPRO, one of the longest-standing, global ERP solution providers, announces the success of its ERP system in supporting organizational growth and streamlining processes at BioVectra Inc., a Prince Edward Island based developer, manufacturer and supplier of chemical raw materials and active pharmaceutical ingredients for both research and commercial applications. BioVectra initially selected the SYSPRO ERP solution for its ability to bring together manufacturing controls with the financial side of their rapidly growing business. Working in a highly regulated industry, BioVectra needed a solution that was both flexible and scalable, allowing for customization to their specific business requirements. As the company has continued to grow, they have further expanded their use of SYSPRO's ERP functionality, adding most recently in 2012 modules to accommodate improvements to accounting, reporting and customer management processes.

BioVectra has been benefitting from the SYSPRO ERP system for the last 15 years. Before bringing on SYSPRO, the company was working with a basic financial accounting package that lacked integration with their manufacturing process and was not able to keep pace with their rapidly expanding operation. They needed an ERP solution that was flexible enough to accommodate their diverse needs and scalable to accommodate their growth. They were also looking for an ERP robust enough in its functionality to help them address the increasing regulation and quality management focus of the biopharmaceutical market. After extensive research, BioVectra felt the SYSPRO ERP system was the obvious choice to assist them with placing greater controls on production, inventory, quality control processes, and data. BioVectra is now leveraging a wide variety of modules including all of SYSPRO's core accounting modules.

"We did research other software packages but SYSPRO was the only one that effectively combined the manufacturing controls we needed with the financial reporting that we felt was important," says Gordon Rogers, BioVectra's Chief Financial Officer. "For us, the most crucial reason for implementing SYSPRO was to integrate our operational departments with the accounting world. For the most part, we were able to modify our business processes to provide consistency within SYSPRO, but there were some individual operational aspects that needed to be preserved. One good thing about SYSPRO is that it's flexible enough to do that."

Most recently, BioVectra has further expanded its use of their highly adaptable ERP for chemicals. SYSPRO's EFT functionality has allowed the manufacturer to streamline accounting processes; making electronic payments to its suppliers rather than issuing paper cheques. Reporting Services (SRS) allows BioVectra to create customized reports based on their requirements, thanks to the Crystal Reports-based module, giving the BioVectra team access to the specific data that is most relevant to their operations. Contact Manager (CMS) was also implemented in 2012 at the request of the Sales and Marketing department, creating a central repository for their customer information to improve their business communications and allow easy access to accurate customer data. As the roll out of CMS proceeds, BioVectra continues to find unexpected benefits, such as the ability to use it to manage their collections processes. Thanks to the continuous upgrades and add-ons to SYSPRO, BioVectra anticipates further opportunities to leverage their ERP solution.

"We're a substantially different company than we were 15 years ago, but SYSPRO has accommodated both our growth, and our operational changes," shares Rogers. "In terms of our business processes, it's given us a discipline and a consistency that may not have been there before we had SYSPRO's software modules to assist us. In addition, SYSPRO has greatly improved the information that's available to department managers across the board. We now have one central point of reference, as opposed to each department maintaining its own database. That allows us to make better decisions, based on more widely available information than we had in the past."

About BioVectra

For the past 40 years, BioVectra Inc., located in Charlottetown, Prince Edward Island, has developed, manufactured and supplied chemical raw materials and active pharmaceutical ingredients to pharmaceutical, biopharmaceutical, and diagnostic industries worldwide. One of the founding companies in Prince Edward Island's growing bioscience industry, privately-owned BioVectra is recognized as an important contributor to the local economy. The business employs some 115 people, working out of three manufacturing facilities in Charlottetown. In 2003, BioVectra completed and commissioned a state-of-the-art, 33,000-sq.ft. biopharmaceutical manufacturing facility "” FDA-inspected, and compliant with cGMP (Current Good Manufacturing Practices). For more information please visit


SYSPRO, formed in 1978, has earned the trust of more than 14,500 companies globally for its suite of visionary software that enhances the competitive thrust of small/mid-sized manufacturers and distributors. The company's adherence to developing technology based on the needs of customers is among the reasons why SYSPRO enjoys one of the highest customer retention rates in the industry.

For more information about SYSPRO and its proven track record of increasing operational efficiency in all facets of accounting, manufacturing and distribution, visit

For more information, contact Odete Passingham, or call her at: 1-604-451-8889 Ext. 228.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.


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