Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Business Technology Group Plc.
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro prescribes barcode technology to ease Directa's stocktakes

Directa is a leading UK industrial and office supplies company. In 2008, Directa contracted K3 Syspro (K3) to provide a comprehensive IT support package, including a fully tailored SYSPRO ERP system, Dell hardware and remote Network support. The K3 solution modernised Directa's financial and distribution processes. Directa has taken another step forward with its SYSPRO ERP solution by starting to automate its stocktaking using handheld Opticon barcode scanners.

Stocktaking can be an arduous task for any company if the approach is manual. That is why many forward-looking companies have asked K3 to help them harness the power of the barcode, a 50-year old invention that brings efficiency and accuracy to the warehouse eliminating the need for mountains of paperwork, additional staff and days of cross-referencing documents to items held on the warehouse shelves.

When Directa bought its SYSPRO-based solution, it also purchased two barcode scanners and a Zebra Technologies barcode label printer. Directa purchased the data capture equipment to help streamline its warehouse operation and stocktaking procedures. A traditional company used to manual data capture for stocktaking, Directa decided to call in K3 to help the company get to grips with the auto ID technology.

K3 enables smooth transition

Directa was concerned about losing data as it moved from paper to a computerised stock management system. However, K3 did all the initial transporting of data with Directa so that the in house team could see how secure and compliant SYSPRO is. In just two days of K3 consultation, Directa had grasped the use of the batch data collection equipment and will be confident enough to use the devices for its next quarterly stocktake in July. Not all 10,000 items have been barcoded yet but three large areas are set up ready to go.

"The consultation stage went really well. The consultant spent two days with us, teaching us how to best use the devices with SYSPRO and how to streamline our stocktake process. He really motivated us to start getting the best out of our SYSPRO system and the Opticon Devices. He provided us with the confidence we needed to start using the software independently. We hope to save time and labour. We hope to free up our Purchasing department so no longer need someone to spend hours manually tallying up stocktake information. SYSPRO should do it all for us through the Opticon devices, making stocktaking that little bit less daunting," says Cheryl Thompson, Secretary to the Directors, Directa.

Batch data capture streamlines stocktaking

Directa's Opticon barcode scanners are batch data-collection devices. They have been programmed to allow the automatic capture of warehouse locations, stock codes and quantities simply by scanning the barcode, which eliminates the usual paperwork and saves time. The captured data is stored temporarily in the memory of the scanner in a flat data file format before uploading it to SYSPRO via the scanner's docking station.

The data is validated before it is imported into SYSPRO using the standard bespoke stock take import program. This provides Directa with fast access to accurate information about the physical stock in the warehouse and reconciles it against the stock held in SYSPRO.

Directa benefits from speedy stocktakes

Eventually all of Directa's stocktakes will be completed by simply scanning the items in the warehouse. Once the items have been scanned, it is a simple matter of sending the stock information to SYSPRO using the scanner cradle. Then, the operator logs into SYSPRO, presses import and the system does the rest. The added benefit of adding the barcode system to SYSPRO is the ability to run reports in real-time and analyse them much sooner than before – there is no need to wait for all the reports to be collated manually as the system provides all the information automatically at a touch of a button. Directa is very pleased with how easy the equipment is to use and has asked K3 to quote for additional devices. Directa will have 4 scanners and cradles that allow for constant charging.

"We run quarterly stocktakes, which previously required a lot of manual, labour-intensive work with someone physically tallying all our stocktake information. We have performed one stock take in our test company so far with the Opticon devices and we have not found any problems. In total, the devices will help to reduce stocktaking by one whole day. Where previously a quarterly stock take would have taken two to three days, we could now get it done in no more than two days, freeing us up to get on with other aspects of the job," says Cheryl Thompson.

K3 Syspro prescribes barcode technology to ease Directa's stocktakes

Directa is a leading UK industrial and office supplies company. In 2008, Directa contracted K3 Syspro (K3) to provide a comprehensive IT support package, including a fully tailored SYSPRO ERP system, Dell hardware and remote Network support. The K3 solution modernised Directa's financial and distribution processes. Directa has taken another step forward with its SYSPRO ERP solution by starting to automate its stocktaking using handheld Opticon barcode scanners.

Stocktaking can be an arduous task for any company if the approach is manual. That is why many forward-looking companies have asked K3 to help them harness the power of the barcode, a 50-year old invention that brings efficiency and accuracy to the warehouse eliminating the need for mountains of paperwork, additional staff and days of cross-referencing documents to items held on the warehouse shelves.

When Directa bought its SYSPRO-based solution, it also purchased two barcode scanners and a Zebra Technologies barcode label printer. Directa purchased the data capture equipment to help streamline its warehouse operation and stocktaking procedures. A traditional company used to manual data capture for stocktaking, Directa decided to call in K3 to help the company get to grips with the auto ID technology.

K3 enables smooth transition

Directa was concerned about losing data as it moved from paper to a computerised stock management system. However, K3 did all the initial transporting of data with Directa so that the in house team could see how secure and compliant SYSPRO is. In just two days of K3 consultation, Directa had grasped the use of the batch data collection equipment and will be confident enough to use the devices for its next quarterly stocktake in July. Not all 10,000 items have been barcoded yet but three large areas are set up ready to go.

"The consultation stage went really well. The consultant spent two days with us, teaching us how to best use the devices with SYSPRO and how to streamline our stocktake process. He really motivated us to start getting the best out of our SYSPRO system and the Opticon Devices. He provided us with the confidence we needed to start using the software independently. We hope to save time and labour. We hope to free up our Purchasing department so no longer need someone to spend hours manually tallying up stocktake information. SYSPRO should do it all for us through the Opticon devices, making stocktaking that little bit less daunting," says Cheryl Thompson, Secretary to the Directors, Directa.

Batch data capture streamlines stocktaking

Directa's Opticon barcode scanners are batch data-collection devices. They have been programmed to allow the automatic capture of warehouse locations, stock codes and quantities simply by scanning the barcode, which eliminates the usual paperwork and saves time. The captured data is stored temporarily in the memory of the scanner in a flat data file format before uploading it to SYSPRO via the scanner's docking station.

The data is validated before it is imported into SYSPRO using the standard bespoke stock take import program. This provides Directa with fast access to accurate information about the physical stock in the warehouse and reconciles it against the stock held in SYSPRO.

Directa benefits from speedy stocktakes

Eventually all of Directa's stocktakes will be completed by simply scanning the items in the warehouse. Once the items have been scanned, it is a simple matter of sending the stock information to SYSPRO using the scanner cradle. Then, the operator logs into SYSPRO, presses import and the system does the rest. The added benefit of adding the barcode system to SYSPRO is the ability to run reports in real-time and analyse them much sooner than before – there is no need to wait for all the reports to be collated manually as the system provides all the information automatically at a touch of a button. Directa is very pleased with how easy the equipment is to use and has asked K3 to quote for additional devices. Directa will have 4 scanners and cradles that allow for constant charging.

"We run quarterly stocktakes, which previously required a lot of manual, labour-intensive work with someone physically tallying all our stocktake information. We have performed one stock take in our test company so far with the Opticon devices and we have not found any problems. In total, the devices will help to reduce stocktaking by one whole day. Where previously a quarterly stock take would have taken two to three days, we could now get it done in no more than two days, freeing us up to get on with other aspects of the job," says Cheryl Thompson.

Editorial - Ellen Hoefste, Marketing Manager, K3 Syspro on 0161 876 4498 or
Gary Lillistone, Bridge PR & Media Services on 024 76 520025, or e-mail garyl@bridgepr.co.uk.

About K3 Syspro

K3 Syspro employs 80 people at its Manchester head office and its branches throughout the UK and Ireland. The company offers solutions in enterprise resource planning (ERP), customer relationship management, advanced planning and scheduling, warehouse management, human resources and e-business. SYSPRO is used by some 14,500 sites in over 60 countries. K3 Syspro is a division of K3 Business Technology Group, a global leader in providing next-generation enterprise software for businesses in the retail, manufacturing and distribution sectors. With more than 3,000 customer installations in over 30 countries, K3 is recognised as a safe, innovative and reliable provider of world-class solutions, backed by world-class service.