Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-Pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

Financial

SYSPRO Espresso - Frequently Asked Questions

Q: Where can I find a list of all available apps?

These can be found on the SYSPRO App Store – they will include all SYSPRO and 3rd Party developed apps.

Q: How do I buy Apps for Espresso?

Your organization must register as a Consumer on the SYSPRO App Store and can then buy any apps you want.

Q: How do I license the apps?

When you buy them off the SYSPRO App Store they will automatically be licensed to you.

Q: How do I manage who has access to these apps and on what devices?

The SYSPRO Espresso platform has a built-in management tool to enable you to allocateapps to staff and devices.

Q: Do I have to buy the same app for each device I want to run it on?

No, you buy the app once and can allocate it to any device. All SYSPRO apps can run on any device. Each person can have the app allocated to up to three devices.

Q: Can the same app be used across all device platforms?

Yes.

Q: Can anyone develop apps for me or can I only get these from SYSPRO?

Anyone who is registered as a Publisher on the SYSPRO App Store and who has the relevant development skills (HTML5 and C#) can develop apps for you.

Q: How do I prevent the apps from accessing my system once an employee has left?

The Espresso framework has a built-in management tool, so all you need to do is deny the employee access through the management tool.

Q: If I lose connectivity will I still be able to process transactions?

Yes, SYSPRO Espresso allows for off-line transaction processing which will synchronize once the system is back on-line.

Q: If I want to change a few things on my screen will I need to get a developer to do these?

SYSPRO Espresso has built-in personalization, which enables the user to personalize their interface

Q: Can Espresso apps make use of device sensors (GPS, camera, microphone) and push notifications?

Yes, Espresso apps can make use of device capabilities.

Q: What apps come with the software?

There are a number of apps that will be available free with the Espresso software

List of Apps:

  • Customer Query and Maintenance
  • Supplier Query
  • Bank Query
  • Bill of Material Structure Query
  • Contact Query
  • Expense Issue
  • Goods In Transit Reference Query
  • Sales Orders Taken
  • Sales By Product Class
  • Lost Sales Query
  • Inventory Query
  • Inventory Valuation
  • Work in Progress Job Query
  • Work in Progress Job Status Query
  • Work in Progress Valuation
  • Price Query
  • Sales Order Entry and Query
  • Purchase Order entry and query
  • Requisition Entry and Query
  • General Ledger Analysis Query

SYSPRO 7

SYSPRO 7 - Success in Motion...the evolution continues

Introducing SYSPRO 7 - Success in Motion

In keeping with our development strategy of customer-driven improvement our latest release, SYSPRO 7, extends scalability, enhances the user experience and makes access and installation easier.

What's new

Larger field sizes

One of the primary features of SYSPRO 7 is larger field sizes, which not only allows you to capture more data in key areas, but it also allows for much higher transaction volumes.  Being able to specify the number of characters you wish to display for key fields allows you to capture more significant master data, making your data easier to use, and allowing you to determine how many characters are significant to you.  The higher transaction volumes and increased data which you can optionally capture won’t impact on the performance of your software.

More Customization

The increased level of customization throughout the product, including in VBScripts, allows you to design the interface you would like to use, and have it function in a way which is meaningful to your business.  You can add flow graphs which map out your business processes, allowing your employees to use their time more efficiently. 

By customizing the interfaces to suit your business, new employees are able to learn the system quickly and easily, becoming more productive in the shortest time possible.  The enhanced capability of roles, for example, allows you to easily add a new operator to a role and have them up and running with all the functionality they need in minutes.

Mobility

Our new mobile offering, Espresso, allows you to access SYSPRO wherever you are, from whatever mobile device you have.  Espresso is agnostic and scales easily to the platform of your choice, acting natively on all devices, thus ensuring optimum performance. 

Staying in touch with your business while you travel has never been easier, as Espresso is licensed per user and not per device, so you can easily access company data on your phone, no matter what time it is at home.  Since Espresso uses the latest technology, rendering data in HTML5, you don’t have to worry about your application being old and stale before you’ve used it.

Increased efficiency

We have optimized the performance of SYSPRO 7 to allow you to work faster and waste as little time as possible waiting for processes to run or programs to load.  We allow you to run reports on the server, allowing operators to print a report and continue working while the document spools and prints on the server.  In addition, you can opt to use SQL to process the data for reports, allowing the native capability of SQL to speed up the processing time. 

We’ve also made it really quick and easy to login to SYSPRO 7 once you’ve used our one-click install to get your SYSPRO client up and running.  If you’re an existing SYSPRO customer considering upgrading to SYSPRO 7, the data conversion is unbelievably fast, allowing you to upgrade as speedily as possible.  You can use our new menu tiles to customize your menus and link menus to other menus, mapping your business processes on your software as you use it.

Efficient Implementation

If you’re new to SYSPRO, our Quantum Architecture will make implementing and maintaining your software one of the best things you’ve done for your business.  You can model exactly how your business works and import that model into the software, ensuring all the options are configured exactly how you run your business.  You can do this modelling at any stage in your SYSPRO lifecycle, and easily access your agreed-upon business processes from within SYSPRO, allowing you to review and update processes as your business grows.

Simplifying you Success

We’ve really worked hard to make this our best product offering so far.  We think you’ll agree that all the advances really do make your life simpler, which makes running your business simpler.  Smarter, but simpler.

SYSPRO 7 Sneak Preview Videos

Styled along the lines of Windows 8, SYSPRO 7 brings active tiles and touch capabilities to its enterprise UI, enabling you to easily create tailor-fit environments. ** For optimal viewing select 720p HD quality **

Dynamic Menu Navigation:

Chart Controls:

Customizing Tiles in a Menu:

Creating a Flow Graph:

Creating a menu:

Customizing the Main Menu:

SYSPRO 7

Learn more about SYSPRO 7

Find out what SYSPRO’s latest enterprise resource planning (ERP) business software release offers mid-market businesses. Learn about how SYSPRO 7 extends the scalability of SYSPRO, enhances the user experience and makes SYSPRO easier to access, install and use.

What's new

Larger field sizes

One of the primary features of SYSPRO 7 is larger field sizes, which not only allows you to capture more data in key areas, but it also allows for much higher transaction volumes.  Being able to specify the number of characters you wish to display for key fields allows you to capture more significant master data, making your data easier to use, and allowing you to determine how many characters are significant to you.  The higher transaction volumes and increased data which you can optionally capture won’t impact on the performance of your software.

More Customization

The increased level of customization throughout the product, including in VBScripts, allows you to design the interface you would like to use, and have it function in a way which is meaningful to your business.  You can add flow graphs which map out your business processes, allowing your employees to use their time more efficiently. 

By customizing the interfaces to suit your business, new employees are able to learn the system quickly and easily, becoming more productive in the shortest time possible.  The enhanced capability of roles, for example, allows you to easily add a new operator to a role and have them up and running with all the functionality they need in minutes.

Mobility

Our new mobile offering, Espresso, allows you to access SYSPRO wherever you are, from whatever mobile device you have.  Espresso is agnostic and scales easily to the platform of your choice, acting natively on all devices, thus ensuring optimum performance. 

Staying in touch with your business while you travel has never been easier, as Espresso is licensed per user and not per device, so you can easily access company data on your phone, no matter what time it is at home.  Since Espresso uses the latest technology, rendering data in HTML5, you don’t have to worry about your application being old and stale before you’ve used it.

Increased efficiency

We have optimized the performance of SYSPRO 7 to allow you to work faster and waste as little time as possible waiting for processes to run or programs to load.  We allow you to run reports on the server, allowing operators to print a report and continue working while the document spools and prints on the server.  In addition, you can opt to use SQL to process the data for reports, allowing the native capability of SQL to speed up the processing time. 

We’ve also made it really quick and easy to login to SYSPRO 7 once you’ve used our one-click install to get your SYSPRO client up and running.  If you’re an existing SYSPRO customer considering upgrading to SYSPRO 7, the data conversion is unbelievably fast, allowing you to upgrade as speedily as possible.  You can use our new menu tiles to customize your menus and link menus to other menus, mapping your business processes on your software as you use it.

Efficient Implementation

If you’re new to SYSPRO, our Quantum Architecture will make implementing and maintaining your software one of the best things you’ve done for your business.  You can model exactly how your business works and import that model into the software, ensuring all the options are configured exactly how you run your business.  You can do this modelling at any stage in your SYSPRO lifecycle, and easily access your agreed-upon business processes from within SYSPRO, allowing you to review and update processes as your business grows.

Simplifying your Success

We’ve really worked hard to make this our best product offering so far.  We think you’ll agree that all the advances really do make your life simpler, which makes running your business simpler.  Smarter, but simpler.

Stock Traceability: Lot traceability & Landed Cost Tracking

Companies in highly-regulated industries for safety or health compliance (electronics, aeronautics, defense, food, pharmaceutical, medical devices, chemicals, automotive) would typically benefit from the SYSPRO's stock traceability systems, including Lot Traceability and Landed Cost Tracking.

Integration with SYSPRO's other modules (Purchase Orders, Sales Orders, Work in Progress, Accounts Payable) permits full upward and downward traceability through all inventory transactions.

Extensive reporting in detail or summary including audit trails and journals, form an integral part of our traceability solution.

Lot Traceability

Through SYSPRO Lot Traceability you will be able to maintain a history of traceable items for accountability and customer service follow-up.

Our solution is designed to provide full traceability right down to transactional level. It enables you to maximize quality control through the tracking and replacement of any defective materials as well as facilitates efficient and effective recalls.

With Lot Traceability you will be able to maintain quality assurance certification and tracking expiration dates as you track materials through:

Landed Cost Tracking

SYSPRO's landed cost management solution provides visibility of imported goods through shipment trading. It enables you to:

  • Track shipments of imported goods
  • Monitor the progress and estimated arrival times of shipments
  • Establish a reliable estimate of the overall cost of imported goods

LCT aids the calculation of a more accurate actual cost at which to receive the goods. It also provides an actual cost comparison to the various estimates made during the procurement cycle, and enables the archiving of completed shipments and associated costs.

 

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