Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

Financial

Terms and Conditions

SYSPRO Business Solutions (SBS) often provides product quotations and services proposals upon request from customers informally via e-mail. When quotations / proposals are provided in e-mail format the following general terms and conditions will apply.

SBS quotations / proposals are valid for a period of 60 days from transmission. All prices quoted are offered in confidence, for your information only, and are subject to change if an order is received by SBS beyond the 60 day quote period. All quotations / proposals provided are exclusive of applicable taxes unless otherwise specified.

A 25% deposit on product(s) ordered is required at the time of processing each customer order. The 75% balance on products ordered is due at the time of installation. Installation is defined as the point in time when SBS loads or installs the product(s) onto a designated computer, and demonstrates that the hardware and software together are in working order. This is normally accomplished on the first day of arriving on site for the installation visit.

Professional Services are offered to assist in planning and managing installation projects, consulting on business improvement, training, and related support services. Professional Services are billable at our rates in effect at the time the services are delivered and are invoiced monthly. As a special service to customers and subject to staff availability, Professional Services work can be scheduled for a holiday, a weekend (after 5 PM Friday), or late into an evening (after 7 PM and before 7 AM). In such cases our professional service fee will be charged at time plus one-half (150%). Reasonable travel & living expenses directly incurred are billed at cost.

SBS will provide a formal written quotation / proposal for product(s) and professional services for projects considered to be of significant magnitude or complexity. Whenever a formal written quotation / proposal has been provided by SBS the terms and conditions therein shall govern.

If you have any questions or concerns with these general terms and conditions please feel free to contact your SBS representative for clarification.

SYSPRO Email Disclaimer

This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It may contain privileged and confidential information.

If you are not the intended recipient of this email (or such person's authorised representative), then

  1. Please notify the sender of this email immediately by return email, facsimile or telephone and delete this message from your system;
  2. You may not print, store, forward or copy this message or any part thereof or disclose or cause information in the message to be disclosed to any other person.

Any agreement or contract will only be binding on us only when it is recorded in writing in a letter or document signed by an authorised representative of SYSPRO and attached to this email or otherwise delivered to you.

If this message contains offensive, derogatory or defamatory statements or materials, it means the message has been sent outside the sender's scope of employment with us and only the sender can be held liable in his/her personal capacity.

We cannot be held liable for any harm or loss resulting from malicious software code or viruses in this message or attachments, including data corruption resulting there from.

Our corporate information and names of our office bearers, can be found at www.syspro.com.

This disclaimer applies to our original message, any attachments and all subsequent messages or attachments we may send.

SYSPRO's Privacy Policy

CONSENT

By using this website, you consent to the collection and use of the information as described herein. If we decide to make changes to this Privacy Policy, we will post the changes on this page so that you will always know what information we collect and how we use it.

USE AND PURPOSE OF COLLECTED PERSONAL DATA

Our corporate website uses cookies (a small piece of information sent by a web server to store information on your web browser so it can later be read back from that browser) to collect information of your use of our website and to facilitate return visits.

Cookies on the Corporate page may collect information about the internet domain and internet protocol address from which you access our website, the date and time that you visited our website and the pages that you visited on our website. You can determine cookie use independently through your web browser settings.

The information that we collect from the cookies and the information that you provide to us when you complete questionnaires or surveys posted on our website is used to improve the functionality of our website, facilitate your use of our website and to create statistical data for our marketing purposes and client support.

If you have access to our Support Zone, you will be required to identify yourself personally and to provide us with limited personal information in terms of the registration form that appears on our Corporate page. The information that you provide to us about yourself will be used for the effective administration of our website and for our communication with you. This information is stored in a secured database.

If you have provided us with information about yourself, you can update such information by going to the "Update Profile" link on our Corporate page. We encourage you to regularly update your profile.

NOTE ABOUT CHILDREN

Minors are not eligible to use our website and we request that they do not submit any personal information to us.

FINANCIAL TRANSACTIONS

Should you register for any events through our website, you will be requested to furnish us with your credit card information. This information will be routed via a secure server encrypted with Verisign 128 bit encryption.

PROTECTION OF INFORMATION

We shall take all reasonable steps to secure the information provided by and collected from you from unauthorised access and/or disclosure however, we cannot make any warranties or representations that the content shall be 100% safe and secure.

We share the information provided by and collected from you with our affiliated companies in other countries but only for registrations pertaining to those countries. Save for this, we will only share the information provided by and collected from you with third parties with your express permission or as required by the applicable law.

Our employees who have access to personal data obtained via our website are obliged to respect the confidentiality of such information.

You undertake not to deliver or attempt to deliver, whether on purpose or negligently, any damaging code to our website or the server or computer network that support our website or to use any device to breach or overcome the security measures of our website. SYSPRO reserves the right to claim all damages and losses that it suffers from you as a result of the above.

DISPUTES

This Privacy Policy shall be governed by and construed in accordance with the Laws of the Republic of South Africa and any disputes arising therefrom shall be exclusively subject to the jurisdiction of the Republic of South Africa.

SYSPRO's Terms & Conditions

TERMS AND CONDITIONS OF USE OF THIS WEBSITE

These terms and conditions will apply to your use of our website. Should you not agree with these terms and conditions, you must immediately leave our website as further use will automatically bind you to these terms and conditions.

ALLOWED USE AND RESTRICTIONS

You are allowed to view, download and print the content of our website provided that such content is used for your lawful personal and non-commercial purposes only.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information, software products or services obtained from our website.

No part of a web page may be permanently copied or reproduced on any other website or otherwise redistributed.

You must obtain permission from SYSPRO before you provide links to our website. Permission can be obtained by sending an email to webmaster@za.syspro.com. You must discontinue your link if so asked by us for any reason.

GENERAL DISCLAIMERS

Whilst every effort is made to update the information that appears on our website regularly and to offer the most current, correct and clearly expressed information possible, we cannot be held responsible for any inaccuracies, errors, omissions or misinterpretations. You acknowledge that you use the information that appears on our website at your own risk and on an "as is" and "as available" basis.

SYSPRO does not make any warranties or representations that our website or the services provided by the website will be available at all times or that you will be able to access websites linked to our website at all times. All warranties, whether express, implied or statutory, are expressly excluded including but without being limited to warranties of non-infringement of third party rights and merchantability and fitness for a particular purpose.

SYSPRO, its officers and/or its employees do not accept or take any responsibility whatsoever for any loss, whether direct, indirect or consequential, which may arise from reliance on information contained on this website and actions or transactions resulting therefrom or from your access to or use of the services or software products provided on this website. Any liability that would or could arise as a result of the contents of this website is hereby excluded to the fullest extent allowed by law.

For your convenience, we may make available tools and utilities for your use and/or access to the information on or made available through our website. We do not make any representations with regard to the accuracy of the results or output that you derive from the use of any such tools and utilities.

We have no obligation to monitor information that may be posted on any of our web pages by third parties, however we do reserve the right to review such information and to remove such information, in our sole discretion.

SYSPRO's TRADEMARKS AND INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks and intellectual property on our website are the property of or are licensed to SYSPRO. Your access to and use of our website will not give you any rights in or to such copyrights, trademarks and intellectual property.

You may not use or reproduce or cause the use or reproduction of our trademarks without our prior written consent.

BREACH

You acknowledge that if you breach any of these terms and conditions, you will be liable to us and/or third parties for all damages and loss that are caused by your breach.

DISPUTES

These terms and conditions shall be governed by and construed in accordance with the Laws of the Republic of South Africa and any disputes arising therefrom shall be exclusively subject to the jurisdiction of the Republic of South Africa.

CHANGES

We expressly reserve the right to change these terms and conditions, change the content and/or services available from our website, discontinue any aspect of our website or services available from the website or change the software and hardware required to access and use our website. You are required to regularly access our website to keep yourself advised of these changes.

ENTIRE AGREEMENT AND SEVERABILITY

These terms and conditions read with our Privacy Policy and, if applicable, the terms and conditions of the use of the Support Zone constitute the entire agreement with respect to your access to and use of our website.

If there is any provision in these terms and conditions that are unenforceable or invalid for any reason, then such provision will be severable from the remaining terms and conditions and will in no way affect the enforceability and validity of the remaining terms and conditions.