Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

Financial

Comply with local and international recycling regulations

To comply with a growing number of local and international waste and recycling regulations, such as the Green Dot® program and the Containers and Packaging Recycling Law, you must have the capability to record, track and measure your compliance initiatives and to report on demand.

SYSPRO's flexible features and integrated nature ensure rapid access to centralized compliance information enabling accurate declarations and fee calculations. Custom forms facilitate the definition of user-defined characteristics, such as the concentration of heavy metals, against key data including products, materials, lots and serials.

Electronic signatures in SYSPRO provide rigorous transaction-level security, tracking and auditability, as well as the facility to trigger notifications and other actions, such as transferring data to 3rd-party applications and databases. On-demand compliance reporting is facilitated across the system by electronic signatures and SYSPRO Reporting Services, while SYSPRO Workflow systems enable the consistent and rapid deployment of compliance processes.

Plan and control preventative and breakdown maintenance

In the asset-intensive mining industry, plant breakdown or equipment failure can result in costly downtime and lost production that may be unrecoverable.

SYSPRO provides the tools to help you to ensure that maintenance operations are not compromised through stock-outs of critical inventory, whilst SYSPRO's e.net Solutions enable you to seamlessly integrate SYSPRO with best-of-breed CMMS systems.

SYSPRO's material requirements planning functionality gives you an integrated picture of your time-phased demand and supply, enabling you to model 'what-if' scenarios to produce viable maintenance plans. Independent demand for spares is catered for through the use of SYSPRO's multi-level MPS and forecasting functionality. Inventory order-point indicators, such as reorder point, minimum/maximum levels and safety stock, provide the tools for other replenishment-planning approaches which may be better suited to optimizing inventory in your environment.

Through the powerful tools in the Inventory Optimization suite of modules, SYSPRO enables you to better understand and quantify your risk profile. Key elements that drive inventory, such as forecasts, lead times, supplier performance and service levels, are coordinated, tracked and controlled to determine risk, evaluate supplier reliability and calculate optimal safety stocks. This is turn enables the modeling and formulation of more accurate target inventories and appropriate inventory policies.

Manage outsourced manufacturing

SYSPRO's Contact Management system helps you to manage your relationships with contract manufacturers through the recording and tracking of all interactions, while the blanket purchase order functionality facilitates the creation, management and electronic communication of the details of the outsourcing contracts that you have negotiated.

For mass production and vendor-managed inventory environments, SYSPRO's powerful forecasting, and material requirements planning functionality give you the means to provide suppliers with visibility to time-phased component requirements out into the future; in make- and engineer-to-order environments, sub-contract manufacturing services for a particular job are placed on suppliers via optionally linked purchase orders. Component tracking and quality management is enhanced through SYSPRO's quality management, lot traceability and serial tracking systems.

Work in progress, bill of materials (BOM) and engineering change control (ECC) functionality enables you to cost and manage your BOM design changes and include tasks, actions and notifications for your contract suppliers in the electronic ECC workflow. Furthermore, synchronization of your internal production facility with any reserved capacity at your contract suppliers is facilitated by SYSPRO's powerful factory scheduling features.

SYSPRO's multi-currency and landed cost tracking features enable you to better estimate the true landed cost of your outsourced production, while the GRN suspense and supplier invoice matching features provide the mechanism to track your purchase price variances.

Manage operational costs in the mining value chain

SYSPRO provides essential integrated visibility to your accounting, distribution and manufacturing operations, thereby enabling you to easily identify and track your cost elements and to target areas of waste for improvement programs.

It offers Standard, Average, Last, FIFO and LIFO costing methods flagged at warehouse level, as well as actual-cost tracking, thereby providing accurate operations-focused inventory valuation, which in turn supplies accurate input for product pricing and profitability. Comprehensive multi-level costing of manufactured items is provided through SYSPRO Bill of Materials and Work in Progress.

SYSPRO's Activity Based Costing enables you to more accurately apportion overhead costs to specific products. The activity-based approach, where appropriate, seeks reasons other than volume to apportion overhead costs. AB Costing attempts to more accurately attribute overhead costs to specific products by applying them at the points of transition in the procurement, manufacturing and sales cycle.

SYSPRO's cost roll-up and implosion functionality, along with user-friendly costing queries, provides fast access to reliable information on which to base pricing and profit margins. In addition, its extensive what-if costing features enable modeling and comparison of the cost effects of alternative inputs for raw materials, production routes, labor rates and subcontractor rates.

SYSPRO provides work-in-progress tracking, enabling evaluation of detailed actual-versus- expected costs, as well as targets for cost savings and continuous improvement programs. Visibility to production scheduling, along with what-if sequencing and scheduling tools, enhance manufacturing agility and competitiveness and help to prevent lost sales in unpredictable demand environments.

Excess inventories tie up valuable resources both in terms of cost and warehouse management. SYSPRO helps you optimize, manage and track your inventories through its Inventory Optimization, Warehouse Management, Inventory, Material Requirements Planning, Purchase Order and Work in Progress solutions. In addition, the Purchase Order and Landed Cost Tracking systems provide a more accurate estimate of the full landed cost of imported goods, with the GRN matching and reconciliation features facilitating electronic reconciliation of supplier deliveries and charges.

SYSPRO's General Ledger analysis provides a means of distributing transaction values to ledger accounts together with analysis information. This reduces the need to create individual ledger accounts for certain categories of expenses, such as security, repairs and maintenance or general expenses. It also eliminates the need to manually analyze such general ledger accounts.