Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.
Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
9 Simba Road
Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649
SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)
SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Tel: +(65) 6256 1921
Fax: +(65) 6256 6439
SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666
4400 Dominion Street, Suite 215
Burnaby, British Columbia
Fax: 905- 502-0735
420 Britannia Road East, Suite 208
Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
50 Kansas Avenue
Manchester M50 2GL
Manufacturing in a Mixed-Mode Environment
Mixed-mode manufacturers attain agility by running parallel manufacturing strategies and switching between them as required. SYSPRO provides full visual management across mixed-mode production organizations, enabling the seamless synchronization and integration of a variety of manufacturing techniques all within one fully integrated software system.
Whether manufacturing to order or to stock, using discrete or process methods; engineering to order; or building large project-based assets, SYSPRO's outstanding flexibility ensures a comprehensive set of tools to help you plan, record, track and control your output. SYSPRO functionality enables you to keep inventory at an absolute minimum and enhances your decision-making regarding what to manufacture, with what resources, when, where, and in what sequence.
Through SYSPRO's accommodation of a variety of manufacturing techniques, as well as its modular approach, mixed-mode manufacturers are provided with the flexibility to grow their businesses in the direction that the market demands.
- Quotations and estimating features ensure the integrity of cost and profit calculations for bid processes in project, as well as job shop, environments. On confirmation of a quote, SYSPRO provides the capability to automatically raise all supply actions related to fulfilling the customer order through its sales order, purchase order and job linking features.
- SYSPRO Product Configurator facilitates seamless rules-based order processing for assemble and make-to-order products.
- For discrete and process manufacturers, comprehensive bills of material functionality enables the definition of simple single-level bills through to complex formulations with multiple units of measure and relationship definitions. Master data features ensure accurate calculation of lead times and dynamic elapsed times, and assist in the optimization of production order quantities, while Engineering Change Control facilitates the efficient electronic management of changes to product versions.
- The Inventory module is a synchronized hub providing a consolidated view of all stock locations and those activities that impact inventory optimization, safety stock and customer service levels, as well as the end-to-end elements of costs and lead times. Furthermore, full traceability is enabled through SYSPRO's powerful inspection, serial tracking and lot traceability functionality.
- Powerful demand management features enable the implementation of a mix of push and pull replenishment strategies, such as make-to-stock for sub-assemblies, and finish-to-customer order for final products. Planning features include forecasting, master planning, material requirements planning and capacity planning, while scheduling functionality extends from single-constraint scheduling to multiple-constraint scheduling and sequencing.
- SYSPRO's Inventory Optimization suite of modules enable the entry of manual forecasts, as well as the automatic generation of forecasts via a variety of forecast algorithms. Combinations of forecasts and other sources of demand, such as sales orders, can be configured as the demand drivers for Requirements Planning, with the module providing clear visibility to the integrated effect of current and future supply and demand. Order policies by stock code at warehouse level enable you to implement lot-sizing rules for both purchased and manufactured replenishment items.
- For replenishment approaches not requiring full-scale MRP but a simpler derivative, SYSPRO offers Advanced Trial Kitting, which you can run based on a range of user-selected criteria thereby ensuring that you order only the materials that you require. Additionally, true order-linked pull replenishment is provided through sales order- and purchase order-to-job linking and multi-level trial kitting, which enable the automatic raising and linking of the relevant supply orders via simple review.
- Material and labor consumed in production may be backflushed or, for longer production runs, issued to work-in-progress in real-time, while work-in-progress inspection functionality enables a product to be receipted against multiple items when, for example, grades of the final product vary. Tracking of actual versus estimated labor hours, material usage and scrap is facilitated through the Work in Progress module, while SYSPRO's e.net Solutions enable version-independent integration to best-of-breed CAD and shop-floor data collection systems.
- SYSPRO features extensive costing control and tracking features including the facility to model the effects of 'what-if' material, labor and manufacturing route costs. Costing methods by warehouse, as well as the facilities to track actual and activity based costs ensure that different manufacturing approaches may be costed appropriately within one system.
Manage component requirements
SYSPRO enables the time-phased planning and execution of both dependent and independent component replenishment, as well as the efficient management of component issues to production.
The system's component to-operation linking facility, on both standard and non-standard product bills of material, as well its order policy, lot sizing and dynamic lead time functionality, ensures that automatic replenishment calculations for dependent demand satisfy quantity and date requirements. Independent demand for spares is also catered for through the use of SYSPRO's multi-level MPS and forecasting functionality. Inventory order-point indicators, such as reorder point, minimum/maximum levels and safety stock, provide the tools for other replenishment-planning approaches which may be better suited to optimizing inventory in your environment.
SYSPRO enables the quick review and execution of suggested actions for component purchasing and production, using either the Requirements Calculation or trial kitting criteria as a source. For make-to-order and engineer-to-order environments, sales order-to-job linking, purchase order-to-job linking and the bill-of-jobs features enable the automatic raising and linking of component requirements for a customer order line. Extensive purchase order and blanket purchase order functionality, as well as SYSPRO's electronic collaboration tools ensure fast and secure communication of orders to suppliers around the globe.
SYSPRO's Multi-level Trial Kitting program enables you to quickly check that you have all components required for a standard part, job or bill of jobs before issuing any materials or launching a job onto production and if not, where shortages exist. The Kit Issues program determines the exact issues required for a user-defined range of job operations, thereby helping to avoid cluttering the production area with unnecessary component inventory. Where production runs are short and work-in-progress control is not required, SYSPRO's backflushing enables you to issue components used, on receipt of the parent product.
SYSPRO's where-used query and replace facilities enable seamless replacement of one component with another throughout relevant bills of material, while the Engineering Change Control module enables full version and release level management of this process if required.
Manage raw material lead times
The necessity to hold diverse inventories to meet customer-driven product variants means that the strict management of raw material lead times is vitally important in maintaining customer service level targets and controlling overall procurement and holding costs. SYSPRO enables you to monitor quoted purchasing lead times against actual supplier delivery performance and to flag reliable suppliers of specific raw materials as certified in the system, as well as to track blanket purchase order contracts. Component-to-operation linking and component offsets facilitate the time-phased calculation of material requirements as well as the implementation of JIT and LEAN purchasing principles. In addition, inventory order point indicators, such as reorder point and minimum/maximum levels provide the tools to help you mitigate problems associated with unreliable supply of long-lead time items, while material requirements planning enables the calculation of material requirements based on forecasts. In addition, SYSPRO's event management enables the automation of notifications to the relevant people when stocks fall below reorder point levels.
Reduce lead times
Manage imports of raw materials
SYSPRO enables the tight control and tracking of raw material purchases from foreign suppliers. You can set up approved, preferred and alternate suppliers, along with their pricing and catalogue cross referencing, and can specify standard purchase lead times against which to measure actual Delivery Performance. In addition, the blanket purchase order facilities enable you to specify pricing for an agreed quantity of product, as well as to track actual call-off deliveries against contract.
The Purchase Order module gives you the tools to raise and track detailed Purchase Orders and associated deliveries, and provides local and foreign purchase order print and export facilities. Additionally, the Office Automation module enables faxing or emailing of Purchase Orders directly from within SYSPRO.
SYSPRO enables you to hedge against unpredictable supply of longer lead time items through the use of minimum and safety stock levels, as well as flexible order policies. Material Requirements Planning and Advanced Trial Kitting provide facilities for calculating what you need and when you need it, taking into account, demand and supply, lead times, current inventory levels and order policies.
You can rely on SYSPRO's landed cost tracking and multi-currency capabilities to provide an accurate picture of the costs of your imported goods, as well as associated variances between estimated and expected for all cost elements associated with imported items. In addition, the GRN Suspense system highlights any discrepancies between invoice details and actual purchase costs and deliveries.