Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.


Tel: +27 (0) 11 461-1000


Tel: +1 (714) 437-1000


Tel: +61 (2) 9870-5555


Tel: +1 (604) 451-8889


Tel: +44 (0) 161 876-4498

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas


Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626

Head Office (Australia)


Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060


Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
The Central

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
B3K 5L2

UK and Europe


Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

Control product formula changes

Constant innovation is one of the key factors to remaining competitive and on-going research and development to formulate new and better products is integral to the industry. SYSPRO's ECC, Bill of Materials, Work-in-Progress and Factory Documentation modules enable you to implement controls to ensure that your products are manufactured under consistent processes, to the correct formulae and specifications. Single-level, multi-level, co and by-product bills are all catered for.

Flexible bill definitions accommodate complex raw material and intermediary requirements to ensure precision in quantities required for bulks, batches and packs. You can define each structure level in a bill based on absolute fixed quantities, fixed quantities per, or wet weight percentages. Precision is further enhanced by SYSPRO's allowances for high tolerances in quantity definitions, as well as the number of levels catered for in a multi-level bill.

SYSPRO's Engineering Change Control (ECC) enables you to streamline and apply strict control over your design-to-market processes by providing a rules-based electronic workflow system with full version control, security and auditable history. ECC gives you the tools to record and track new and modified product formula and process changes, assess the impact of these changes on costs and associated data, and control the change routing and approval processes. ECC's queries, audit trail, history and archive facilities, give you quick on-line access to details of prior product versions, as well as the option of reverting to the production of a prior product version if required.

The Where-used Query facility enables you to identify all items affected by the raising of an engineering change order for all routes identified as being under engineering change control. In addition, SYSPRO provides a 'replace component where-used' facility that enables the quick replacement of one item with a valid substitute item, thereby streamlining formula changes.

Manage finished product distribution to a number of warehouses

In order to maintain appropriate inventory levels in a distributed warehouse environment, you must be able to plan, distribute, monitor and control inventory moving across your internal supply chain.

SYSPRO's Goods in Transit system provides the facilities to create, manage and monitor transfers between multiple warehouses and provides complete visibility to the status and details of in-transit transactions. It gives you the tools to easily create and receipt stock transfers for each warehouse, capture transfer costs, identify and adjust exceptions as they arise and to reconcile transfers sent and received in terms of cost and quantity. The system provides a detailed financial subledger and enables easy reconciliation to SYSPRO's General Ledger.

Used in conjunction with the SYSPRO Sales Order module, the Goods in Transit system provides functionality to record backorders in the system for multiple warehouses and to electronically produce accompanying paperwork. Additionally, using the Material Requirements Planning module, SYSPRO's goods in transit functionality extends to Distribution Requirements Planning, thereby enabling plan production and purchasing to meet current and future distributed warehouse requirements. Order policies at stock code warehouse level accommodate different lot-sizing techniques per warehouse.

Manage Assets

SYSPRO's Asset Register provides the tools to simplify the management and control of your asset investment and to ensure a complete and current electronic view of the status of your asset register. It enables comprehensive tracking of all asset details and history, as well as tax, book and 10 alternate values. It includes integration to capex management, purchasing, work in progress and general ledger, thereby simplifying the asset acquisition and disposal processes and reducing the margin for input errors.

A variety of depreciation methods, basis and date conventions is available, as well as the facility to process depreciation adjustments. Revaluations and transfers are also catered for, as is asset stocktaking and asset expense tracking. Comprehensive reporting and querying is facilitated through asset master details, while user-defined groupings and categories enable the separation of registers by department, or other company-designated structures.

Track product sales cycle and development costs

Tracking the costs of long sales cycles and product development activities is essential to identifying true return on investment. SYSPRO's Engineering Change Control functionality enables improved control over product development activities, while SYSPRO Work in Progress enables the capture, costing and tracking of time and materials consumed in various business programs. This provides instant visibility to project cost performance and identification of cost reimbursement values. For complex long-cycle projects, SYSPRO Projects and Contracts enables detailed analysis of activities and costs by user-defined section.

Collaborate with customers on the design and engineering of products

SYSPRO's extensive features foster the centralized management and control of the product design process, while its comprehensive security, customization and multi-lingual capabilities enable you to provide tailored access to external collaborative partners around the globe.

Import facilities and SYSPRO Solutions facilitate improved electronic collaboration with your customers for the creation of customer-specified designs, while the Contact Management system provides a central area for the recording and querying of all communications regarding collaborative activities.

Multi-level bills of material for designs modeled on CAD systems can be imported into SYSPRO, thereby reducing double-entry and the margin for error, as well providing a solid basis on which to calculate costs and lead times for quoting to the customer. In addition, other product-related data such as technical drawings can be imported and linked to the relevant products in SYSPRO, while photographs, video clips and other multimedia files can be linked and viewed on-demand.

SYSPRO's powerful engineering change control (ECC) features enable the creation of user-defined workflows to control the product development process and ensure electronic sign-off. Bill of material component and routing changes, as well as the impact on existing transactional data are controlled through paperless approval and authorization mechanisms, including ECC event triggers, as defined by your organization.


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