Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.
Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
9 Simba Road
Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649
SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)
SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Tel: +(65) 6256 1921
Fax: +(65) 6256 6439
SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666
4400 Dominion Street, Suite 215
Burnaby, British Columbia
Fax: 905- 502-0735
420 Britannia Road East, Suite 208
Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
50 Kansas Avenue
Manchester M50 2GL
Manage seasonal demand
SYSPRO's Forecasting module gives you the tools to help you forecast future demand, based on seasonal, cyclical and trend demand patterns in your sales history and lost-sales data, thereby enabling you to plan your production and purchasing to meet these requirements.
A powerful Pareto analysis feature enables you to easily identify fast, slow and obsolete items in terms of sales value, gross profit, cost of sales, quantities sold or hits, so you can make decisions about which items to forecast, and the best method to use for each.
You can choose to create forecasts at stock code/warehouse level, and if the Families and Grouping module is installed, you can aggregate your forecasts into user-defined groupings. A variety of forecast calculation methods are available, including the competition method, and the module also provides facilities to track the forecast quality.
Additionally, you can select to manually forecast items which require market intelligence, while selecting to batch forecast all other items, and filters and adjustments can be applied to sales history to account for outliers and other abnormalities.
Multi-level analysis of product performance is available, including at stock code, warehouse, product class, supplier, planner and buyer levels, as well as at user-defined group level if the Families and Groupings module is installed.
The approved forecast becomes the demand input to SYSPRO's Material Requirements Planning (MRP) system. This gives your planners and buyers visibility to the resources and actions required to meet the demand in the short, medium and long term.
Manage supplier quality
Supplier quality management has emerged as one of the leading business practices in the past few years. Given the increasing pressure to ensure that their products continue to meet or exceed acceptable quality thresholds, manufacturers need to ensure that the materials received from their suppliers are of the highest possible quality. SYSPRO enhances the supplier selection process through features such as approved manufacturers and supplier scorecards. Supplier performance and reliability can be tracked on a number of levels including delivery performance and performance relative to other suppliers. In addition, purchased goods inspection enables you to implement controls over the quality of delivered materials.
SYSPRO's e.net Solutions provide the tools to facilitate secure version-independent integration to core SYSPRO with 3rd-party systems and web applications, allowing suppliers to provide you with quality-related data without having to deploy a mandated quality management system.
Manage the distribution of finished products to a number of warehouses
In order to maintain appropriate inventory levels in a distributed warehouse environment, you must be able to plan, distribute, monitor and control inventory moving across your internal supply chain.
The SYSPRO Goods in Transit system provides the facilities to create, manage and monitor transfers between multiple warehouses and provides complete visibility to the status and details of in-transit transactions. It gives you the tools to easily create and receipt stock transfers for each warehouse, capture transfer costs, identify and adjust exceptions as they arise and to reconcile transfers sent and received in terms of cost and quantity. The system provides a detailed financial sub-ledger and enables easy reconciliation to SYSPRO's General Ledger.
Used in conjunction with the SYSPRO Sales Order module, the Goods-in-Transit system provides functionality to record back orders in the system for multiple warehouses and to electronically produce accompanying paperwork. Additionally, via the Material Requirements Planning module, SYSPRO's goods-in-transit functionality extends to include distribution requirements planning, thereby enabling plan production and purchasing to meet current and future distributed warehouse requirements. Order policies at stock code warehouse level accommodate different lot-sizing techniques per warehouse.
Streamline business processes and IT systems
A built-in workflow engine - SYSPRO Workflow Services (SWS) - enables you to streamline end-to-end business process activities within SYSPRO, as well as to create efficient interactions between SYSPRO and external touch points. Built on the Microsoft Windows Communication Foundation, SWS enables you to apply rules-based control over business processes, thereby promoting process cohesion, as well as collaboration among process role-players.
SYSPRO Enterprise Analysis and Modeling is a powerful on-line toolset that enables the alignment of the SYSPRO ERP system with your organizational realities, from the highest strategic levels through to the step-by-step procedures and detail configurations. Besides reducing the time to delivery by ensuring seamless handover at different stages of a SYSPRO implementation, our process modeling provides a smooth system transition when roles or processes change as a result of normal business evolution.
Track project activity and progress
SYSPRO's Work in Progress module provides tracking information, which enables you to monitor the progress of a project by providing a list of complete and outstanding operations per job, while visibility to production scheduling, along with what-if sequencing and scheduling tools, enhances production agility.
To identify and reduce inefficiencies in the construction process, you need real-time access to accurate material and labor flow data. SYSPRO enables you to easily query the status of your work-in-progress in terms of labor hours, costs, material and scrap quantities, and completed quantities and operations.
In SYSPRO, the material and labor allocations are created manually for a non-standard job, or automatically for a job created from a bill of material or estimate. In all cases, you can specify whether the materials are required a certain number of days before the job finish date, or at the start of a specific operation. This provides complete visibility to the material and labour that is required for any particular job, and when it is required in the production process. Also, once a job is in progress, you can easily pinpoint where the job is currently located in the routing, as well as what material has been issued so far, and the job's overall progress.
Powerful queries and reports provide detailed job information on status and delivery performance information.