Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.


Tel: +27 (0) 11 461-1000


Tel: +1 (714) 437-1000


Tel: +61 (2) 9870-5555


Tel: +1 (604) 451-8889


Tel: +44 (0) 161 876-4498

K3 Syspro UK and Europe Map
Head Office (Johannesburg)
Cape Town

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas


Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626

Head Office (Australia)


Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060


Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
The Central

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
B3K 5L2

UK and Europe


Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Syspro
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

K3 Syspro UK and Europe Map

Key Features and Functions

Item and Lot Reservations

SYSPRO provides for the reservation of stock at the time a sales order is entered into the system, enabling accurate order promising and delivery estimates. Furthermore, for lot traceable items the system provides for the optional automatic depletion of lots (based on oldest receipt date or earliest expiry date) at the time of order entry, thereby enabling the reservation of lot numbers for specific order lines.

Product Recall

SYSPRO streamlines the extraction of information required for product recalls. It includes the facilities to trace items from raw material origins to customer, and vice versa, as well as the ability to identify the processor of every transaction or data change associated with the item, via Electronic Signatures. Full upward and downward searches and extraction of the integrated traceability data is provided by SYSPRO's queries, and standard and user-defined reports.

Promotions Management

SYSPRO's promotions management covers the overseeing and control of promotions, special offers and rebates. Promotions can take the form of temporary price reductions taken off the invoice, monies accrued for redemption by the customer and special offer goods at no cost (such as 'buy one get one free programs') or at minimal cost (such as the 'buy one, get the second one at half price' programs). In addition, promotional pricing, in the form of single level price reductions, can be applied to a company's list price based on the units of measure purchased by a customer. All promotions can have valid on and off dates and each promotion granted can be recorded for analysis purposes.

Quality Management

The SYSPRO Quality Management System provides a mechanism to ensure that certain levels of quality are provided by everyone in the supply chain. Defined inspection requirements can be executed at pre-defined collection points and the Material Review Board feature facilitates non-conformance reporting, decision-making and inspection statistics.

Sales order customer rules

These rules cater for the application of processing constraints in various order-processing environments. They include controls for minimum order values, full-order-only shipping, small order penalties and the specification of different delivery addresses per order line.


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