Contact Us

Below are our regional Head Office contact details. For full contact details for all offices in a region, click the region name.

Africa

info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962
 

Americas

info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

Asia-pacific

info@au.syspro.com

Tel: 02 9870 5555
Fax: 02 9929 9900
Local call: 1300 882 311

Canada

info@ca.syspro.com

Tel: 604-451-8889
Toll Free: 1-888-259-6666
Fax: 604-451-8834

UK and Europe

info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502
 

Head Office (Johannesburg)
Cape Town
Durban
info@za.syspro.com

Tel: +27 (0) 11 461-1000
Fax: +27 (0) 11 807-4962

Block A
Sunninghill Place
9 Simba Road
Sunninghill 2191
South Africa

Tel: +27 (0) 21 552 2220
Fax: +27 (0) 21 552 2506

Block A
Lagoon Beach Office Park
Cnr Marine & Boundary Rd
Milnerton 7435
South Africa

Tel: +27 (0) 31 566 4240
Fax: +27 (0) 31 566 4246

4 Nollsworth Crescent
Nollsworth Park
La Lucia Ridge La Lucia
Durban North 4031
South Africa

USA and Americas

Email: info@us.syspro.com

Tel: +1 (714) 437-1000
Fax: +1 (714) 437-1407
Toll Free: (800) 369-8649

SYSPRO Impact Software, Inc.
959 South Coast Drive, Suite 100
Costa Mesa, California 92626
USA

Head Office (Australia)
Singapore

Email: info@au.syspro.com

Tel: +612 9870 5555
Fax: +612 9929 9900
1300 882 311 (Local call Australia)

SYSPRO Software Pty Ltd
Suite 1102, Level 11
201 Miller Street
North Sydney NSW 2060
Australia


Email: info@sg.syspro.com

Tel: +(65) 6256 1921
Fax: +(65) 6256 6439

SYSPRO Software Pte Ltd
8 Eu Tong Sen Street
#19-91
The Central
Singapore
059818

Head Office (Western Canada)
Central Canada
Atlantic Canada

Tel: +1 (604) 451-8889
Fax: +1 (604) 451-8834
Toll Free: +1 (888) 259-6666

4400 Dominion Street, Suite 215
Burnaby, British Columbia
Canada
V5G 4G3

Tel: 905-502-5502
Fax: 905- 502-0735

420 Britannia Road East, Suite 208
Mississauga, Ontario
Canada
L4Z 3L5

Tel: 902-423-1256
Fax: 902-425-2097
Toll Free: 1-866-979-7776

6080 Young Street, Suite 1002
Halifax, Nova Scotia
Canada
B3K 5L2

UK and Europe

Email: info@k3syspro.com

Tel: +44 (0) 161 876-4498
Fax: +44 (0) 161 876-4502

K3 Business Technology Group Plc.
Baltimore House
50 Kansas Avenue
Salford Quays
Manchester M50 2GL
United Kingdom

HTML Case Studies

Boss Design

SYSPRO is Boss's Choice.

"There is much less waste - both in terms of manpower and material - and improved customer service is being constantly improved, all while still achieving massive growth."

As many manufacturers have found, a focus on product design cannot sustain success on its own. With growth comes business complexity, a massive increase in the need for information and ‘intelligence’, and heightened customer expectations, all which have to be managed effectively if the business is not to flounder. In effect, design capabilities have to be matched by business and manufacturing efficiency, if the full benefits of product leadership are to be gained.

One business that has recently been through this learning curve, and which has come out on top as a leading UK manufacturer of contract seating, is the Boss Group. Boss Design, the group’s founding company, is now at the cutting edge of British design, offering both a comprehensive range of ‘designed’ seating collections, which encompasses all aspects of the office, hotel and conference market, and bespoke product design. Many of its clients are architects and international blue chip organisations. The more recently

  • The Challenge

Prepac's success with its catalog- and Internet- based customers, combined with growth in special order and kiosk sales, prompted the company to begin a direct fulfillment program in 1999.

Michelle MacKinnon, Prepac's Controller, says: "We used to sell to customers who would warehouse our product. Now, a substantial amount of our business has moved to a fulfillment basis."

Internet retailers constitute one of Prepac's fastest growing markets. Online consumers purchase Prepac products on retailers' web sites. Each order, along with a delivery address, is forwarded to Prepac. The product is shipped directly from Prepac to the customer, and delivery is guaranteed in 24 hours.

According to MacKinnon, growth has been exponential over the past few years, in terms of both volume and orders. "The key thing we needed was the ability to easily add new customers and match up with their electronic requirements," MacKinnon says. "We have orders coming in different formats, such as EDI and XML, and we need to be able to pull all that information into SYSPRO. We also needed a high degree of control over our production and freight processes.

  • The Solution

To facilitate data interchange with its partners, Prepac chose to leverage Microsoft's .NET component architecture to deliver SYSPRO's e.net solutions. "SYSPRO's business-to-business tools allow us to integrate with our customers' systems," she says. "They also enable us to process a high volume of business transactions automatically in a variety of electronic formats."

  • The Result

SYSPRO e.net Solutions has helped Prepac make a successful transition to an order fulfillment business model. At the same time, it has helped improve relations with business partners, and increased the company's control over its supply chain. "Prepac promises shipment within 24 hours, and we promise to have the item in stock. To live up to our agreements, we have to be constantly evaluating our stock and our production. SYSPRO allows us to do that," MacKinnon says.

“During this preparation, and subsequently, we have had great support from K3. They understood our situation and have made every effort to guide and check our progress.”